Skydio Care
Fly Fearless
Fly with Greater Peace of Mind
Skydio Care is an optional protection plan that extends your hardware warranty while offering rapid replacements for accidental damages resulting from operational hazards, including collisions, crashes and water damage, and unrecoverable landings.
Collision
Water Damage
Lost Drone
Extended Warranty
How to Get Skydio Care
Skydio Care for Skydio 2+
Add a Skydio 2+ kit to your cart, then add on your prefer Care option before checking out
Buy NowSkydio Care Enterprise for Skydio 2+ or X2
To purchase Skydio Care Enterprise reach out to a Skydio Sales Representative
Contact UsComprehensive Drone Coverage
Skydio Care is available with different levels of duration, coverage and SLAs depending on the underlying drone platform.
Limited Warranty
Consumer
Skydio 2+
Enterprise
Skydio 2+
Enterprise
Skydio X2E
Coverage
Hardware failures and malfunctions
Collisions and Crashes
Water or Liquid Damage
Lost drone or fly away
Collisions and Crashes
Water or Liquid Damage
Lost drone or fly away
Collisions and Crashes
Water or Liquid Damage
Lost drone or fly away
Hardware Warranty Extension
✔
Commensurate with the length of the Skydio Care plan
✔
Commensurate with the length of the Skydio Care plan
✔
Commensurate with the length of the Skydio Care plan
Replacement SLA
Standard
7 business days
after receiving damaged drone
after receiving damaged drone (business days)
Advanced
2 Business days
after receiving customer claim, prior to receiving damaged drone
Advanced
2 Business days
after receiving customer claim, prior to receiving damaged drone
Tracking
Per drone
Per order*
Per order*
1 year plan & replacements
Unlimited
Within warranty
2 drones
1 for lost drone
1 drone
Free first replacement**
2 year plan & replacements
Unlimited
Within warranty
3 drones
1 for lost drone
3 drones
1 for lost drone
Free first replacement**
3 years plan & replacements
Unlimited
Within warranty
3 drones
1 for lost drone
Free first replacement**
Limited Warranty
Coverage
Hardware failures and malfunctions
Hardware Warranty Extension
Replacement SLA
Tracking
1 year plan & replacements
Unlimited
Within warranty
2 year plan & replacements
Unlimited
Within warranty
3 years plan & replacements
Unlimited
Within warranty
Consumer
Skydio 2+
Coverage
Collisions and Crashes
Water or Liquid Damage
Lost drone or fly away
Hardware Warranty Extension
✔
Commensurate with the length of the Skydio Care plan
Replacement SLA
Standard
7 business days
after receiving damaged drone
after receiving damaged drone (business days)
Tracking
Per drone
1 year plan & replacements
2 drones
1 for lost drone
2 year plan & replacements
3 drones
1 for lost drone
3 years plan & replacements
Enterprise
Skydio 2+
Coverage
Collisions and Crashes
Water or Liquid Damage
Lost drone or fly away
Hardware Warranty Extension
✔
Commensurate with the length of the Skydio Care plan
Replacement SLA
Advanced
2 Business days
after receiving customer claim, prior to receiving damaged drone
Tracking
Per order*
1 year plan & replacements
2 year plan & replacements
3 drones
1 for lost drone
Free first replacement**
3 years plan & replacements
Enterprise
Skydio X2E
Coverage
Collisions and Crashes
Water or Liquid Damage
Lost drone or fly away
Hardware Warranty Extension
✔
Commensurate with the length of the Skydio Care plan
Replacement SLA
Advanced
2 Business days
after receiving customer claim, prior to receiving damaged drone
Tracking
Per order*
1 year plan & replacements
1 drone
Free first replacement**
2 year plan & replacements
3 years plan & replacements
3 drones
1 for lost drone
Free first replacement**
*You may share coverage across multiple drones in a single order, if the following requirements are met: All drones must be purchased on the same order, all drones must have Skydio Care Enterprise, all drones must be the same model (e.g. Skydio 2+, Skydio X2E Color/Thermal, or Skydio X2E Color).
**It applies to the first replacement of a damaged drone. It does not apply to the replacement fee of the lost drone.
Get All the Details on Replacement Costs and Coverage Options
Read DatasheetResources
What is Skydio Care?
Submit a Skydio Care Claim
What is Skydio Care Enterprise?
Frequently Asked Questions
