Skydio Care

Fly Fearless

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Fly with Greater Peace of Mind

Skydio Care is an optional protection plan that extends your hardware warranty while offering rapid replacements for accidental damages resulting from operational hazards, including collisions, crashes and water damage, and unrecoverable landings.

Collision

drone collision

Water Damage

water damage

Lost Drone

lost drone

Extended Warranty

extended warranty

How to Get Skydio Care

Skydio Care for Skydio 2+

Add a Skydio 2+ kit to your cart, then add on your prefer Care option before checking out

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Skydio Care Enterprise for Skydio 2+ or X2

To purchase Skydio Care Enterprise reach out to a Skydio Sales Representative

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Comprehensive Drone Coverage

Skydio Care is available with different levels of duration, coverage and SLAs depending on the underlying drone platform.


Limited Warranty

Consumer

Skydio 2+

Enterprise

Skydio 2+

Enterprise

Skydio X2E

Coverage

Hardware failures and malfunctions

Collisions and Crashes

Water or Liquid Damage

Lost drone or fly away

Collisions and Crashes

Water or Liquid Damage

Lost drone or fly away

Collisions and Crashes

Water or Liquid Damage

Lost drone or fly away

Hardware Warranty Extension

Commensurate with the length of the Skydio Care plan

Commensurate with the length of the Skydio Care plan

Commensurate with the length of the Skydio Care plan

Replacement SLA

Standard

7 business days

after receiving damaged drone

after receiving damaged drone (business days)

Advanced

2 Business days

after receiving customer claim, prior to receiving damaged drone

Advanced

2 Business days

after receiving customer claim, prior to receiving damaged drone

Tracking

Per drone

Per order*

Per order*

1 year plan & replacements

Unlimited

Within warranty

2 drones

1 for lost drone

1 drone

Free first replacement**

2 year plan & replacements

Unlimited

Within warranty

3 drones

1 for lost drone

3 drones

1 for lost drone

Free first replacement**

3 years plan & replacements

Unlimited

Within warranty

3 drones

1 for lost drone

Free first reoplacement**

Limited Warranty

Coverage

Hardware failures and malfunctions

Hardware Warranty Extension

Replacement SLA

Tracking

1 year plan & replacements

Unlimited

Within warranty

2 year plan & replacements

Unlimited

Within warranty

3 years plan & replacements

Unlimited

Within warranty

Consumer

Skydio 2+

Coverage

Collisions and Crashes

Water or Liquid Damage

Lost drone or fly away

Hardware Warranty Extension

Commensurate with the length of the Skydio Care plan

Replacement SLA

Standard

7 business days

after receiving damaged drone

after receiving damaged drone (business days)

Tracking

Per drone

1 year plan & replacements

2 drones

1 for lost drone

2 year plan & replacements

3 drones

1 for lost drone

3 years plan & replacements

Enterprise

Skydio 2+

Coverage

Collisions and Crashes

Water or Liquid Damage

Lost drone or fly away

Hardware Warranty Extension

Commensurate with the length of the Skydio Care plan

Replacement SLA

Advanced

2 Business days

after receiving customer claim, prior to receiving damaged drone

Tracking

Per order*

1 year plan & replacements

2 year plan & replacements

3 drones

1 for lost drone

Free first replacement**

3 years plan & replacements

Enterprise

Skydio X2E

Coverage

Collisions and Crashes

Water or Liquid Damage

Lost drone or fly away

Hardware Warranty Extension

Commensurate with the length of the Skydio Care plan

Replacement SLA

Advanced

2 Business days

after receiving customer claim, prior to receiving damaged drone

Tracking

Per order*

1 year plan & replacements

1 drone

Free first replacement**

2 year plan & replacements

3 years plan & replacements

3 drones

1 for lost drone

Free first reoplacement**

*You may share coverage across multiple drones in a single order, if the following requirements are met: All drones must be purchased on the same order, all drones must have Skydio Care Enterprise, all drones must be the same model (e.g. Skydio 2+, Skydio X2E Color/Thermal, or Skydio X2E Color).

**It applies to the first replacement of a damaged drone. It does not apply to the replacement fee of the lost drone.

Get All the Details on Replacement Costs and Coverage Options

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Resources

Support Articles

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What is Skydio Care?

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Submit a Skydio Care Claim


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What is Skydio Care Enterprise?


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Frequently Asked Questions

background s2+ and X2

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