Drone helps resolve mental health crisis in high-rise hotel
The Orange County Sheriff’s Office helped save a man having a mental health crisis in an Orlando high-rise hotel. The individual was screaming and threatening to harm himself. He then attempted to set a fire in the hotel room on the 18th floor. OCSO deployed an X10 to see inside the hotel room from a window, providing officers on the ground intel on the individual’s location and status. With this intel, officers were able to break into the room safely, apprehend the suspect and provide him with medical care.
- We've all heard the expression that a picture's worth a thousand words.
- [gentle music] But it's, it's even better with
- drone and law enforcement missions.
- If I can provide a watch commander or a high-risk incident commander with
- real-time video of what's actually happening at the scene, and they can make
- more informed and very likely safer decisions for everybody
- involved.
- 911, what is the location of your emergency?
- It is 9801 International Drive.
- Uh, and tell me what's happening.
- So we have a very violent guest staying in this
- room. He's yelling about killing a demon,
- and he's, like, banging on the walls and stuff.
- We're trying to make contact, but he is not complying.
- [door knocking]
- Sheriff's office.
- Sheriff's office. Go ahead and open up.
- So we responded, tried to establish communication with this
- individual, but it
- was clear that the subject was obviously having a moment of crisis.
- Let's just walk through it, okay?
- We're here to help you, all right? [banging] There was some concerns
- for his safety and the wellbeing of the guests inside the hotel.
- So to provide an advantage to develop a strategy where we could
- get him the assistance he needs, we deployed a drone.
- Sir, we do have a drone operator down here.
- Do you wanna see if you can throw that up there so we can get eyes in on
- that
- window?
- Yeah.
- Mentally prepping is a crucial part of being a, a drone operator.
- What resource are you going to be able to provide?
- You wanna be the pinnacle of that resource, I think,
- as a drone pilot to an
- evolving situation.
- Where... You see that guy moving? That's him.
- So he's pretty much knocked out a lot of the window then, it looks like.
- [beep]
- Just signal 14. I have eyes on him with the drone outside.
- He's got, like, a shower rod. Now he's hitting the window.
- Oh, I think he actually is gonna break it.
- Hey, if you want a view of him, I just sent it to your email,
- the live link.
- We were able to provide real-time live streaming as to what was
- occurring inside of that room 18 stories up.
- We have a subject in there with, in crisis.
- We have a drone now outside that's providing video stream to...
- The deputies are gonna make entry in, into that room.
- So-
- All right. He's banging back on the-
- Oh, he's banging on this one
- ... window.
- Yeah.
- Just try to barricade that now.
- Try to move stuff over.
- That-
- He's got a desk and, like, a chair.
- At the front door.
- At the front door? Okay. And then at the side door,
- he's got a couch, I can see.
- One of the dangerous or most scariest things to do
- is go into a blind room, where
- you don't know where somebody is. So knowing that there's now a tool that's
- able to
- provide me that sort of information, that I can get to my phone and see
- live i- is, is, is crucial.
- And there's literally a yellow chair in the corner. I think that's your best bet.
- So it looks like that there is a space-
- Two to three steps
- ... and then the barricade is past the front door.
- [beep] We're not sure if he's trying to start, like,
- something on fire in there,
- so we'll start working on breaching.
- Through observations utilizing the drone, that the subject was about to start
- lighting the hotel room on fire and that's when we had to make the
- decision to go
- inside the room.
- No way. [banging]
- What is in the room?
- [banging]
- Show yourself! [beep]
- Call it. Hard casting.
- Inward?
- Hard. Hard. That's how he does it.
- [banging]
- Show yourself!
- The situation concluded with the deputies able to make
- entry into the room and take the subject into custody
- or at least get
- him the help that he was needing at that time.
- So get him to a location where he's safe, the visitors in the hotel are
- safe, and, and getting him, uh, out of that situation.
- [gentle music]
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3 Mins 32 Secs