Miami Beach PD’s RTIC supports 400+ officers with DFR
When the Miami Beach Police Department launched its Real Time Intelligence Center (RTIC) in 2014, it began with just 25 cameras and a single analyst working out of a cubicle. Today, that operation has evolved into a fully integrated intelligence hub that serves more than 400 sworn officers across one of the most dynamic cities in the country — now enhanced with a Drone as First Responder (DFR) program.
The RTIC was designed to act as a force multiplier.
“The mission of the Real Time Intelligence Center is to serve as a virtual partner for the officer in the field,” Lt. Raymond Diaz explains.
Instead of relying solely on radio traffic, officers now receive live intelligence as incidents unfold. Analysts monitor cameras, license plate readers, and incoming calls for service — providing context before officers arrive and maintaining visibility throughout the response.
The addition of DFR extends that visibility into the air.
During one incident, a stolen vehicle entered Miami Beach through the city’s north end. RTIC analysts quickly identified the vehicle using license plate reader data and citywide cameras, narrowing its location to a defined area. Rather than sending officers in without a clear picture of the scene, the team deployed DFR to establish overhead awareness.
From above, analysts were able to eliminate blind spots around the vehicle and relay positioning details to responding units. That real-time information allowed patrol officers to coordinate their approach, determine the safest apprehension strategy, and take the suspect into custody.
The arrest was completed without injury.
For a department without a traditional aviation unit, DFR provides immediate aerial capability that enhances decision-making and reduces uncertainty during high-risk calls. Officers consistently cite it as one of the most impactful safety enhancements within the RTIC — delivering critical information before contact is ever made.
Miami Beach PD’s continued investment in its RTIC and Drone as First Responder program reflects a deliberate strategy: equip officers with better intelligence, improve coordination in the field, and drive safer outcomes for the community.
- [upbeat music] Good afternoon. Welcome to the City of Miami Beach Police
- Department
- and our department's brand new Real Time Intelligence Center.
- So the Real Time Intelligence Center had very humble beginnings.
- So we started back in 2014 with 25 cameras and a guy at a
- cubicle.
- Slowly, we've evolved to what we have here today.
- We o- we have over 1,600 camera views and
- one really cool DFR. [ding] The
- mission of Real Time Intelligence Center is to act as that virtual
- backup for the officer out on the field.
- So imagine this, you're a police officer back before Real
- Time Intelligence came live,
- all you receive is information on the radio.
- Dispatcher dispatches you, most of the information
- was provided to you by a 911
- caller. You show up to the scene, and that's all that you had
- information-wise.
- Now with Real Time Intelligence Center, dock operations and remote operations
- gives us an amazing leverage.
- So we're a small city. We're only eight miles long,
- one mile wide, and about
- 410 sworn. It gives us the ability to have an
- aviation
- asset without having to worry about a helicopter to be able to provide that,
- that
- bird's-eye aerial view to our officers out on the field.
- You don't know you need it until you have it, and I can tell you one of my
- favorite stories, and it was a stolen vehicle
- that drove in through our north end
- of the city. A combination of license plate readers,
- CCTV, we were able to
- determine the general area it was at. We sent out the drone first responder.
- What we were able to do, which we've never been able to do before,
- is actually help
- clear the vehicle from the air. So we're actually to- able to successfully
- clear the blind spots, forward that video to our patrol
- officers, and they were able to determine how best to
- apprehend the subject,
- and they did it safely and with no one getting hurt.
- Probably been the technology that has been the most appreciated by our
- patrol
- officers just because it has added that extra layer of safety,
- has provided them that extra layer of information
- that they did not have before.
- [siren blaring]
- [upbeat music]
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