How DFR is driving San Francisco’s drop in auto theft and larceny
Commander Tom Maguire explains how San Francisco’s Real Time Investigation Center uses a “team of teams” approach, combining skilled officers with tools like automated license plate readers, Skydio drone-as-first-responder systems, cameras, and analytics to support short-staffed patrol units, respond faster, and act with more precision.
By centralizing drone operations and ALPR in the RTIC, they can quickly identify suspect vehicles and people, coordinate plainclothes and patrol responses, and avoid unnecessary pursuits or stops, which improves safety, reduces use-of-force risk, and builds stronger cases for prosecutors. He highlights dramatic crime reductions, including about a 44% drop in auto theft and a roughly 74% drop in auto burglary over two years, attributing those results to both technology and the people using it well. Real examples include catching organized retail thieves, stopping auto burglary crews in tourist areas, and intercepting armed suspects in stolen cars by quietly disabling vehicles and guiding low-key arrests.
Maguire stresses that agencies of any size can start small with a computer, radio, a few motivated people, and basic tech, then scale up, and he notes growing national and international interest in this model as departments look to modernize public safety while minimizing collateral harm.
- Phil, pleasure to, to be here today, and thanks for joining us here.
- Yeah.
- So we're here in San Francisco at the Real Time Investigation Center.
- Um, like you mentioned, it's the, uh,
- newest and latest and greatest part of the San Francisco,
- uh,
- Police Department. Um,
- as far as, like, the, the path that's brought us here, specific
- to my career, um, you know, obviously everybody comes
- into the department, works patrol, and, and graduates through,
- uh,
- different aspects of, of the department.
- And I really gravitated toward the investigative side, and more
- specifically toward utilizing technology
- in investigations. Um, I worked in a group
- called Technical Services Unit-
- Yeah
- ... uh, where we utilized and leveraged a lot of technology,
- uh, to
- solve crime, prevent crime, and, and track wanted criminals.
- Um, but it wasn't... It was relatively, um,
- compartmentalized.
- And so when we built up this concept of the Real Time
- Investigation Center, it's really scaling up of, of
- that version,
- uh, really putting it department wide.
- And obviously coming on board with
- all the public safety technology that's been emerging over the last
- few years. Uh, automated license plate readers,
- drone technology, and, uh,
- different cameras that we are able to utilize.
- Um, it's been great. The results have been great.
- And, um, I think our police officers getting these
- tools
- has really been helpful for, uh, the police that really
- are working the streets.
- Yeah. And a big shout-out to, to obviously the San Francisco Police
- Department
- patrol unit investigations. All the teams and police officers
- and professional
- staff obviously that help this well-oiled machine run throughout the city is
- remarkable. Uh, what we'll do is, is for everybody in the audience
- is we will
- host this obviously fantastic Q&A, uh, here with Commander McGuire.
- But then also run through a couple slides to distribute and show how
- Skydio really is a family of robots and making your lives a little bit easier
- and
- better. And then if you wouldn't mind just putting
- your live questions into the
- chat. And what we'll do at the very end, if you don't mind Commander, is,
- uh, kind of pull the questions out from the
- Q&A and then discuss those as well.
- We'll wrap up somewhere between 50 and 60 minutes hopefully.
- And then makes the, the run of show a little bit easier for
- everybody to do that.
- So with that, let's get really quickly into our slide
- deck.
- And the, the topic, I think everybody saw this
- when they signed up for the fireside
- chat here, is how DFIR really is driving San Francisco's drop in
- auto theft and larceny, which seems to be plaguing the entire
- country,
- uh, as well as the world and relates to crime.
- And so obviously who we talked about today is myself and Commander Tom
- McGuire, both, uh, law enforcement professionals.
- And now obviously I'm in the private industry and he's now still continuing the
- great work of law enforcement. We are trusted over by over 1,000
- entities and public safety agencies in all 50 states here in the United States.
- Even in Alaska and, um, e- everywhere else you can imagine here.
- And what I'd like to share is this little quote from our good buddy
- Sergeant, uh,
- Lopafido from Miami Beach Police Department. It talks about when common...
- or when someone is in distress and/or needs assistance, our drones are the first
- responders. And that's really kind of the driven
- message that we utilize constantly
- is that we're not just a drone company, we're a company that provides a first
- response for you all to utilize us e- every single day.
- [clears throat] Drones first responder really started out at, at least in
- my experience, is about 12 years ago when we first started using, um,
- other drones to fly in patrol. We were literally...
- Whether they were legal or not was a different story back then because we
- didn't
- have all the rules of FAA. But we were throwing up these drones really to
- just kind
- of see what they would do and be able to provide an overwatch for
- other instances,
- things like SWAT, stuff like that.
- And what's really, that's kind of expanded into a remarkable
- world of
- using these drones first responders to now where they're actually being dispatched
- autonomously with obstacle avoidance from our docks.
- And then responding to calls for service to make your lives a little bit more safer
- and convenient. That being said, this is kind of a overview picture of what our
- systems look like. Those, uh, little white boxes on top of the
- buildings, those are
- docks for those of you who aren't familiar with what drones first responder is.
- And then the drones are obviously flying around autonomously.
- Now you see some folks on the ground also flying them.
- You can fly them manually, which police officers and/or professional
- staff can do.
- But what we like to promote is really the, the real time information center, kind
- of remotely flying these drones, what San Francisco wants to do.
- I think we, uh, it, it would be a misstatement by saying
- that our only product is
- the X10 because it's not. We actually have a family of flying
- robots.
- We have the X10 that comes out of the dock.
- We also, uh, just released our R10, which is our indoor
- drone. So that's being, uh, kind of flown around the United States to,
- to
- show off a little bit. But we're not in a full release
- or general availability yet,
- but that will be forthcoming hopefully within the next six months.
- And then we have the most, uh, interesting piece of technology
- that I think coming
- about in the next 12 months, which is gonna be the F10, which
- is a long range fixed
- wing drone that flies from a, a remote arm out of, uh, whatever
- utility box you wanna use. So that being said,
- we have a number of different
- software elements. So, uh, our command systems
- that help you fly the drones
- autonomously with map overlaying and things like that.
- So really a, a, a remarkable family of robots that, uh,
- if you want more
- information we can talk about later.
- All right, so San Francisco Police Department.
- This is...
- My, my greatest part about my job is traveling all over, uh,
- the United States and
- talking to different individuals.
- But when I meet all of you, I find more and more different things
- that are kind of
- really compelling to me. I'm from Southern California area.
- I'm born and raised in Phoenix, and now I'm up in San Francisco, uh,
- shooting the
- chat with you and learning more about San Francisco, which is really neat 'cause
- this is a really cool town. That being said, there's a population of
- 827,000 plus people. You guys have a square, uh, uh, a
- mileage of about 49 different square miles,
- and they're very different no matter
- which way, um-
- No matter if you're here on a Monday or a Friday,
- it seems like there's always the
- same amount of people walking across the roadways there. Phenomenal food.
- A huge, obviously, tourist population.
- It has about 1.1 different million people each weekday
- walking in and out of these streets.
- It's the fourth-largest city in the state of California, and also really is
- probably the hub of the Bay Area. I don't think there's any doubt about
- that.
- Uh, there's your guys' patch there. I think it's a pretty cool old-school
- patch.
- I'm a big old-school patch guy. Although I love the, like,
- shaded black and blue
- colors lately, I really appreciate the old blue and gold.
- That being said, uh, 1849, it's the oldest agency on the West Coast.
- I didn't know that. So that was a pretty interesting tidbit.
- 1,900 sworn police officers. You guys are down a little bit, but hopefully this
- helps develop some of that, um, um, response and build a little bit more
- morale when flying drones. Handle about one million calls for service
- annually.
- That's a lot of dang calls. So, uh, thank you guys for working as hard as you
- do.
- That being said, over the spring and summer of 2024,
- you guys have really developed
- your Real Time Information Center and Investigation Center.
- And drones and ALPR and, and software, you name it really,
- has, uh, driven the bones behind it.
- But again, we're gonna talk about really the people-
- Yeah
- ... that help drive these, these pieces of equipment
- and make everything work.
- That being said, uh, crime is really down.
- I mean, that is insane the amount of numbers
- that we saw when we pulled the data
- here. 44% reduction of auto theft.
- That's 2024 to 2025 to year-to-date.
- 210% better than the national average. I don't even know if that's, like...
- Uh, that might be a record. I don't know.
- But it's a pretty remarkable number that should be at least exacerbated into,
- um, some other forms of media, not just our remarkable Skydio, uh,
- webinars. But people should be talking about that.
- Another 22% drop in larceny theft.
- I mean, that's, that's an, that's unheard amount of numbers.
- And so I just wanna give a big shout-out to the San Francisco Police Department for
- all their hard work that they're doing every day.
- So that being said, now that I've, I've burned through the slides relatively
- quickly, let's, let's kinda talk about San Francisco's
- Real Time-
- Yeah
- ... um, Investigation Center.
- Yeah.
- Talk to me how it works and, and how it's running-
- Yeah
- ... how things are going.
- Well, and I think it is really important, and you mentioned it here, but the, the
- police officers that are working the street, right?
- That's really what this boils down to is they are
- short-staffed, um, our patrol divisions.
- You know, overall the department is in need,
- short-staffed of about 500.
- Um, we're,
- you know, with the mayor's office and, and, and the,
- uh, initiatives to rebuild the ranks, we are really
- rapidly trying to get
- more police officers on our streets.
- They're ultimately the ones that are out there every day patrolling,
- responding to
- crimes in progress. Um, they are not
- replaceable. They are, uh, you know, going
- everything from domestic violence incidents to horrific
- traffic accidents and all the different things they do.
- Um,
- and, and they're really the ones making the
- impact.
- And I think
- what we're doing here is we're building tools to help them
- do their jobs better. And I think that's where we're finding a
- lot of
- success is, uh, bridging that gap between,
- uh, giving them the tools they need to be, uh, more precision-based in
- their response, um, getting, uh, investigative information
- much quicker now than they had in the past, uh, whether that's
- through an automated license plater, plate reader, uh, through
- deploying a drone, through, um, accessing near real-time
- video of, from different areas of the city to
- capture
- images of suspects that just committed a crime,
- maybe the vehicle that they
- utilized to flee the scene. And the Real Time Investigation
- Center, that's, that's what we do.
- We're here as a support unit for patrol.
- Um, we're in direct communication with them.
- Uh, we get a live CAD streaming into here.
- So we'll select the cases that we think we can assist patrol with,
- uh, where can we have our greatest impact.
- We don't necessarily have, like, a strict criteria of we have to
- get involved in every single case that happens throughout the city.
- But as you know, people that come to the city to commit crime,
- they'll often commit
- a series of crimes. And the quicker we can get ahead of
- capturing
- people that are here, whether it's retail theft, robbery,
- auto burglary,
- um, you know, in some cases, uh, very violent crimes, the
- quicker we can
- impact
- people here to commit crimes and, and make that arrest, feed
- that information out
- to our patrol officers that are working.
- Um, I think that's where we're getting really
- this
- very significant impact in crime reduction here.
- Yeah. It's, it's, I think, a good amount of teamwork no matter how
- you set it
- up for the city, right?
- It's, it's all teams. Uh, it's all teamwork.
- In fact, you know, it's all about the people.
- It's all about whether we're here, we have to have the right people here.
- Uh, it's really a team of teams concept.
- Yeah.
- Um, and we're not just talking about San
- Francisco Police Department.
- We're talking about working with our partnering agencies, whether it's Oakland,
- whether it's California Highway Patrol,
- uh, our neighboring agencies to our south, Daly City, San Mateo.
- We're really building up, um, really what's a more regional approach.
- Because
- just like any place, whether you're in Chicago area,
- whether you're in
- Southern California,
- you are being impacted by people that traverse various different,
- uh, agencies. And if we're not coordinated and we're not
- building that team of teams concept, we're really selling ourselves short.
- Yeah.
- And so that's a,
- a huge part of what we're doing here.
- And one of the things that we talked about before we went on the
- camera was also
- your relationship not just with the outside agencies, but also your other
- facilitators, things like the DA's office
- and the way that you process cases and
- evidence and, and things of that nature, so-
- Yeah
- ... a big, big-
- Yeah, the DA
- ... congratulations to the entire city.
- And do you wanna mention something about your DA or?
- Yeah.
- Okay.
- You know, recently we had a change in DA.
- Um, it's, uh, Brooke Jenkins has been
- a great partner, great, great law enforcement partner.
- Um, we're really trying to, uh, coordinate our efforts
- to
- Be smart about the way we present our cases, uh, presenting the
- best cases we can with the best evidence we can to really help the district
- attorney, uh,
- do their job to, to, um, hold people accountable and,
- and prevent really widespread crime from taking over the area.
- And I think to, to kinda, uh, dovetail that conversation,
- for those of you that are
- listening out there, if you could, and/or if a DA is listening, if you
- could invite them to come see your real-time investigation center or even
- come on a ride-along just to see what the drones as first responder are doing or
- your tech stack regardless, I think would be insurmountable in the
- time that it would save and then also the thought logic behind of,
- oh, we can
- actually do this for investigations.
- And, and then the processes that handle behind the just arrest, but
- throughout the court case and evidentiary proceedings.
- Yeah.
- Do you agree on that? I-
- Yeah
- ... totally agree. I think that the more that we all communicate and
- talk and share ideas and concepts, whether it's a local law
- enforcement agency, a state
- agency, um, district attorney, um, the different things that are being done.
- Clearly,
- uh, you know, we didn't come up with all these concepts
- ourselves.
- Clearly we've traveled places like Beverly Hills, which was our first stop,
- uh, in the,
- uh, on, on our adventure to create a real-time
- investigation center. Yeah.
- Meeting people, uh, like,
- uh, Lieutenant Gene Kim and,
- uh, Chief Mark Stainbrook down in, in Beverly Hills who had had a,
- a good foundation in this-
- Yeah
- ... flying drones and, and the way they operated,
- and we built our
- concepts really through collaboration.
- Um, and again,
- the more you can share information...
- You know, we've, we've had visitors come
- from as far as, uh, Australia and Japan and Ireland,
- uh, Europe, um, and all over the country really.
- And, and we've done likewise, we've traveled other places.
- So,
- um,
- public safety technology in the last couple years has...
- It's, it's no secret. It's, it's really, uh,
- developing quickly and rapidly, and I think agencies all across,
- all across the world, uh, are, are quickly building up their
- capabilities.
- Yeah. This has become, um, unequivocally in the past 25 years
- since a product known as Taser, I would tell you probably the most
- expanded, most rapidly deploying, most rapid conversation piece
- of tech that's hit my mind undoubtedly throughout it.
- So that kind of in mind leads to the next question of really kind of how San
- Francisco Police Department adopts, uh, drone as first responder,
- adopts ALPR software, adopts a number of different things.
- But really, like, I guess my question is you guys are a big city with a
- big budget and a number of different items that you guys could purchase throughout
- the day, and a little bit of a, a different world in some aspects of, say,
- some
- rural city, um, in, in Northern California.
- I'd like to talk through for the audience here, if you wouldn't mind, kinda how
- that translates to a mid-city or small city agency to develop this
- product and this
- idea of this huge concept of a real-time investigation center-
- Mm-hmm
- ... if you wouldn't mind extracting from that.
- Yeah. You, you know, I think that, um,
- you know, there's a lot to,
- to building something like this. But I would say this, that,
- um, from the origin of the concept, we were operating in a, a very
- small
- corner office. Um, you know, as we built up, we got
- some screens built up, some computers, some radios.
- And it was the people with the, uh,
- uh, with the knowledge and ability to, to
- scale things up, identify the things that we can use.
- How can we coordinate that all into under one roof at a
- real-time
- investigation center?
- Um, and so not everybody has huge budgets for
- this, right?
- But
- I think that
- operating with some pretty basic technology, um,
- and then building it up... I mean, from the first automated license plate
- reader
- that we put on, I think we identified our first stolen car
- in the first hour.
- Yeah.
- And we really realized how quickly we can...
- we scaled up-
- Yeah
- ... full scale how effective we could be.
- When we flew our first drone flight,
- uh, Sergeant Eric Batchelder flew the first
- drone flight in San Francisco in
- May of, uh, 2024.
- Nice.
- Turned out to be, uh,
- a dangerous domestic violence
- wanted suspect. He took off. He,
- uh, started... got out of the vehicle, started jumping over residential area
- in through a bunch of backyards and fences.
- And we realized very quickly how this technology working together,
- uh, was, was gonna really scale up and be very effective because something
- that could have impacted a large community where people are jumping into
- residential areas-
- Yeah
- ... you lock down whole city blocks, you impact a lot of residents.
- Um, where are you looking for that person is a lot more difficult
- when you didn't
- have that eye in the sky-
- Yeah
- ... identifying the cubby that that person had run into.
- Yeah.
- The person was taken into custody within about five minutes.
- And we realized when we start doing this all day, every day,
- how, how effective are we gonna be?
- Yeah. I, I think what's cool is, is when I was a younger cop, and even as
- before I retired, I would still get excited at the amount of
- crime that would come
- in, you know? And now the ability to have this tech to
- show you the
- crimes happening when it's, like, you would used to be getting the reports
- the next
- morning, and you're like, "How did I miss this?"
- And now you have the crime being
- able to be, you know, a true, uh, driver into your initial response
- to seeing things happen really gets me excited for the younger staff who are
- really involved in technology to be like, "Now we have even more tech.
- I'm getting more stolen vehicles," which is obviously a little bit more
- exciting
- for us cops because we like, uh, getting involved into, like,
- those serious crimes
- and things of that nature. Talk about that and the morale maybe that helps-
- Yeah
- ... build these younger generations.
- There's, there's no doubt that, um,
- the capabilities that our police officers now have on the
- street,
- um, are undoubtedly increasing morale and, and making
- the job more rewarding. Um-
- As you know, when you're new in patrol, oftentimes your day is spent
- going from crime scene to crime scene or, uh, you know, people who are
- victims of an auto burglary, and victims of a, a burglary or a
- robbery, maybe a violent crime, a shooting.
- And
- frustration for a patrol officer is that oftentimes they're stuck just taking
- a
- police report. They send it down to the investigations
- bureau,
- and they move on with their day, and they don't really know what...
- Was there any impact from the report they took, or where did it go?
- Um, you know, it's a, it is a relatively big city, and,
- um, they gotta move on from crime scene to
- crime scene.
- And what we're realizing now is that
- there's just more tools available for an officer to not
- just have to respond, take a police report,
- but they're responding and
- actually identifying cars, identifying images of people that
- have committed the crime, getting those images out, um,
- getting a drone
- up in the air, searching an area that would be very difficult to search
- with just a ground-level-
- Yeah
- ... police car. And they... You've driven the streets of San Francisco
- recently.
- Getting very busy and congested out there.
- Yeah.
- Um, when you've got a, a drone technology that could deploy
- and start looking for
- somebody or a vehicle, um, you know, you're, you're advancing
- by leaps,
- huge leaps.
- Speaking of, of, um, larger, more felonious
- crimes, let's, if we can, transition to, uh, we call it the Burberry video.
- Okay.
- Uh, but it's an organized retail theft video
- that, uh, the, um,
- San Francisco Police Department handled on a robbery from an outlet store.
- Do you mind walking us through this a little bit?
- Yeah. So this, uh, Union Square area, high-end shopping.
- Uh, Burberry, uh, sells very expensive, uh, purses and
- bags.
- Um, again, this does go back to, you know, our, our
- police officers. They're, they're in that area. They saturate the area heavily.
- And in this case, somebody's actually able to go out,
- find a police officer very
- quickly, flag down that police officer.
- That police officer is able to get on the radio
- and put out that a crime had just occurred.
- Nice.
- The RTech gets that live radio transmission, sees the CAD,
- and is able to now pop up a drone to start responding to that area.
- Um, you
- are able to access, uh,
- a ground level video from the area near real time.
- So we go back, we're able to, to see the images, what they look like.
- So now we pass that to the
- drone's first responder pilots who are working here under one roof-
- That's awesome
- ... uh, in coordination.
- And as that drone's flying, it's very quickly able to, uh,
- locate the suspects.
- Yeah. And so the officer obviously is, is tagging his Axon
- body-worn camera. Uh, Skydio drone is above, and, uh,
- looks like... Is it undercover units that come into this one?
- I think it's, um, or plainclothes units as well.
- Yeah, I think a marked unit pulls up-
- Marked unit
- ... but we'll take a look here. Yeah.
- So, um, obviously the radio transmissions
- are taking place, the
- description, the direction they're going.
- Obviously this is a lot safer now than-
- Yeah
- ... police officers that are...
- kind of don't have that tactical advantage to know what
- they're pulling up to.
- The drone's able to tell the officers the, the
- direction they're walking, what they're wearing,
- that they're just approaching the
- corner so that, uh, we really get that tactical advantage as
- opposed to, um, the suspects are out walking.
- Yeah, this is a pretty crowded area.
- You know, the description's gonna be, um, a male or a female, whatever,
- wearing dark clothing, looks like, and a backpack.
- I mean, in the video you just saw probably from
- the drone footage, there was a lot
- of people with dark clothing wearing a backpack.
- Um, but with the capturing of this overwatch
- and the, and the ability to narrow
- down the scope of the individual doing it, officers were pretty successful in it,
- right?
- Yeah. It's, uh,
- probably one of the more significant things of, of public safety
- technology that's maybe not talked about enough.
- Um, aside from the fact that,
- aside from the fact that it's really the, the police on the ground who are being
- impactful with making these arrests, uh, the investigators who are, are
- working these cases up tirelessly and, and m- creating good cases for the
- DA.
- One thing that's operates in the background, and we know it, um, is
- when you're operating with precision-based policing and you're stopping the right
- people at the right time for the right reason, you're taking away a lot of the
- issues that have traditionally plagued law enforcement. Um, 'cause you're right.
- Um, police officers respond based on the
- information they have,
- and they respond with the tools that are made available to them.
- And if your, uh, tools are a police radio and a witness
- that says, "Here's what the person looked like
- that committed this crime,"
- uh, and police are trying to respond to make
- the, keep,
- maintain public safety.
- Traditionally, um,
- people can be stopped and questioned, uh, who may match the
- description. And we're finding that we're really getting away from a lot
- of that,
- uh, because we're utilizing better tools, just
- smarter tools. Um, tools where we're able to
- stop the right person, um, whether that's in a vehicle.
- It's not a vague description of a vehicle, such as,
- you know, maybe a silver pickup truck.
- Um, we're actually getting the image of the
- truck, and then we're getting the
- license plate of the truck, and then we're getting the direction
- that that truck
- might be traveling. And so rather than
- potentially pulling over, you know, a few people who are just going to work
- in a silver pickup truck-
- Yeah
- ... you know the one you're after.
- Yeah.
- And so that's a huge,
- I think, under, undervalued discussion point of what's
- going on.
- Well, thanks for bringing that up because one of the conversations
- that, that I
- have when I'm traveling the country and talking to law enforcement
- executives, um, and then also having the conversations
- with them and their city
- council members and city mayors and managers is the unnecessary use
- of force, right? And use of force can be titled
- and thought of as
- even just putting hands on somebody or putting handcuffs on them.
- Depending on how it's defined. And so in that same topic of conversation,
- the unnecessary uses of force in our industry really were a point
- of contention, particularly over the last five years.
- That being said, I would say that drones as first responder help
- us identify quicker would probably decrease...
- And again, this is anecdotal. Decrease uses of force that
- are unnecessary.
- Would you agree with that?
- Yeah, I, I think that what we're doing is we're, uh,
- filling a void that had existed for years, which is a tactical advantage, right?
- Sure.
- Um, police are,
- uh, at a tactical advantage when you don't know the situation
- you're going into. And with situational awareness through
- a drone,
- and you're live streaming that situational awareness to the officers
- on the
- ground, undoubtedly you're gonna, uh, have a much...
- You're gonna have an advantage to be able to approach that situation.
- Um, we had an incident where somebody was
- cruising around on a scooter, did a robbery.
- With the drone after we spotted him, we were able to, to allow
- that person on the scooter
- to stop, get off the scooter, sit down, and then we're able to, to
- help coordinate that arrest with the police officers on the street as
- opposed to them just pulling up on somebody on a scooter.
- And these scooters go about 40, 45 miles per hour.
- They're zipping.
- They're on sidewalks.
- Yeah.
- They're zipping around. Um,
- people get tackled off the scooters.
- Um,
- you know, those are the situations that you're probably talking about, where
- a huge advantage with, with a, a drone in the sky-
- Yeah
- ... that can guide the officers in a, in a more tactical
- way.
- It's really remarkable. I mean, the results we're seeing day after day
- from every
- agency about it. So from a high level, let's talk really quickly about, uh,
- staffing and, and hiring. In your real-time investigation center,
- I asked you, uh, in an email the other day about,
- about staffing and
- really, um, your staffing model as it relates to how
- many are
- sworn and how many are professional staff members. Um,
- talk to me about that.
- Like, how did you guys decide which way-
- Yeah
- ... you were gonna go and, and what route or percentage you
- were gonna go with
- either way?
- Yeah. Um, this goes... Uh, some of this correlates with that
- other question you just asked about different funding that people have and
- different staffing issues that the different agencies have.
- And,
- um, how do you approach building something up
- like this?
- Well, we started really with just a couple of
- sergeants and officers
- that essentially we repurposed from what they were doing
- and repurposed them into starting up, uh, as members of the
- real-time investigation center. Um, it was small.
- We operated on a really defined schedule, so
- we were not 24/7 at that time when we started.
- We scaled up to, to become a 24/7, which we are today,
- but we didn't get there overnight.
- Yeah.
- Um, that was a buildup. And so, um, we were able
- to also repurpose a couple analysts.
- So they were analysts that were already working in the department-
- Nice
- ... uh, doing different things, and we were able to bring them over.
- Really, um, they've been an incredible support here at
- the RTIC,
- uh, with all the day-to-day activity going on.
- Um, and so we brought in analytical support.
- Uh, we started to bring in some more officers.
- As we started to build up the drone program,
- we started to get people trained up in
- their FAA 107s and started to identify people that were
- interested in this. And, and we've just...
- It's, it's been a slow burn over two years.
- Or-
- Sure
- ... actually relatively quickly, but,
- um, in, in the end of 2024, we went to a
- 24/7 model, uh, where we,
- uh, had to again go out, identify some resources,
- bring them in. Although,
- um, we would like more personnel here.
- Uh, obviously with the staffing issues, there is a lot of demand on the
- officers here. Often-
- Yeah
- ... we do staff on overtime basis.
- Um, we did bring back some retired officers
- who-
- Nice
- ... uh, come back and work part-time with us-
- [clears throat]
- ... and, and that's fantastic. You've got-
- Yeah
- ... this great, um,
- this great group of people with all this experience. They've retired.
- They're able to work, um,
- you know, part-time during the weight, dur- during the week, and they're just a
- huge asset.
- Would you say that there's a direct correlation in the increasing of your RTIC
- and the decrease in crime, both with, with no matter which piece of
- technology-
- Sure
- ... a lot of it?
- Sure. Yeah. I mean, it's, uh... You know, we're...
- Once,
- as we, as we've, uh, increased the staffing here, uh,
- increased the, the technology that's available to us out
- there,
- um,
- as that's increasing, crime is decreasing.
- Sure.
- It's pretty, uh, and like you said, pretty stunning numbers.
- Yeah. And so I think what's important for...
- To, to go back to the original, uh, thought behind staffing models really is
- a computer, uh, or a PC and a radio is really all you need,
- particularly with, with our DFR software.
- I, you know, I think you probably need a little bit
- more with all the other tech
- stacks, but, um, you'd have some remarkable results even
- with just a computer-
- 100%
- ... and a radio. And I think the, the thought behind having an RTIC as
- magnificent as this one is or as large as this one is, although, uh,
- would be fantastic if you had the money, the budget, the time, and space, but the
- reality is a computer and a radio you get a lot done.
- Computer, radio, and the right people, you know?
- Exactly.
- The right people is really-
- Awesome
- ... what it boils down to because, uh,
- the people that we've,
- that have started, have started working with this and the,
- and the people that are
- out working, pushing the patrol cars every day,
- um, those are... It's the people that's making the impact-
- Yeah
- ... by leveraging the technology. And, but y- you're right. It's, uh...
- Not everybody h- can go out and get...
- You know, we didn't start with a video wall like you
- see behind us, which is
- fantastic to have.
- But is it, uh... Do you need that to be successful?
- My answer would be no. You could be very successful with,
- if you got the right
- people, some basic technology and-
- And really working, uh, working as a team.
- Some hard workers. All right, let's walk through, uh,
- this one we call the Twin
- Peaks video. I'm assuming that's a neighborhood here?
- Yeah, Twin Peaks is a-
- Okay
- ... a popular tourist attraction.
- Uh-
- Yeah
- ... there's some...
- These are tourists that, that came to the city.
- Uh, this took place, uh, I wanna say, I think it's dated
- April of 2025.
- Yeah, I think so. April, I think it was.
- Um, our officers who were out working, uh,
- surveilling for people that are
- casing to com- commit crimes identified this.
- We were able to help them by flying a drone for them.
- Uh, we were able to record, hear what, what's occurring.
- And as you can tell, like just in that area,
- uh, sometimes you're at a disadvantage to be
- able to tactically
- impact crimes like this. You can send a, uh,
- you know, marked police car up. A lot of times that results in very
- dangerous
- high-speed pursuits, 'cause
- we do know from experience that people that come, come to the city,
- commit
- crimes like this, um, they're not gonna pull over for a marked
- patrol
- unit.
- Right.
- It just is very rare that they would comply.
- Um, in this case, we're able to utilize different, uh,
- tools and tactics. We're able to get that situational awareness, and
- we're able to, at the right time, take, take
- advantage of, uh, making the arrest here.
- And as you see here, this is our, uh, city-wide plain clothes team.
- They were able to, uh,
- identify a, a time and, and place to move in for the arrest,
- and it
- was, uh, very low-key and-
- Yeah
- ... and well done.
- If we could replay that video, there's two things I really wanna talk
- about that
- are really funny. Number one is, um, you see the, you see the, the
- suspect get out of the car, and it looks like the passenger door's
- unlocked, right?
- Yeah.
- Um, and then you see the passenger or suspect in the backseat of the car
- get out and then, uh, window punch it.
- Yeah.
- So he forgot that the front door's unlocked-
- [laughs]
- ... um, which gave you a little bit more of a
- tactical advantage, right?
- Yeah.
- And then he dove in, so he showed everybody his nice socks,
- which were white.
- Yeah.
- Uh, and then y- it's kind of really fascinating the amount
- of time that you guys
- can be able to utilize these simple mistakes that make our-
- Yeah
- ... jobs more, um, proficient, right?
- Yeah.
- So criminals are, are pretty dumb sometimes.
- They could be.
- And, uh, they help us with our, our surveillance techniques.
- And so-
- Yeah
- ... I just really love that part of the video.
- And then thirdly, uh, to kind of dovetail on your conversation
- about the takedown
- piece of it is really, you know, when we have police cars come every single
- day and they're flying down the street to get to calls for service quickly, we
- really have a tendency to be in the way of traffic, right?
- And so I think by having your police cars that aren't marked units
- flying through the streets to get to these calls quicker because adrenaline sets
- in, accidents happen, and you're more prone to cause things
- when you're in a higher
- stress mode versus your plain clothes unit,
- which I'm not taking credit away from
- patrol units, are able to use this, uh, operation a little bit more
- effectively and not cause a big scene for the people or the public to get scared.
- Would you agree on that?
- Yeah, there is. There, there's definitely, that's part of the equation.
- Um, that's part of the successful from the
- field operations
- bureau and what-
- Right
- ... they've built up with these teams that are out working there.
- Um, they've been very, very effective.
- Yeah. And the other most important, uh, effective piece to this is to your
- residents, make sure you lock your car doors
- and don't keep your belongings inside
- the vehicles, right?
- Always.
- Okay.
- Always. Yeah.
- Good. Gotta give a good crowd-
- That's true
- ... uh, shout-out there.
- Um, okay. So talk about really quickly again the
- pieces in, um,
- nice to have for mission critical versus things that like you don't really
- have to have them-
- Mm-hmm
- ... in the, in the grand scheme of things to get
- things started again, but your
- operational motivations and your capabilities for it.
- Would you mind talking about-
- Yeah
- ... what you guys are capable of doing?
- I- and are you talking about for other
- agencies what we would recommend?
- Yeah. Both. Yeah.
- You talking about people that are either fully operational
- or just starting up?
- Exactly.
- Um, I would just... You know, I would say that, yeah, the very
- first and foremost thing is start with the right people,
- people that, um, are,
- want to be doing this, that are motivated to be doing this,
- that want to have an
- impact on crime in your, in your city,
- um, or in your area, and, uh, really want to help the
- police officers that are out working every day.
- So starting with the people.
- Um,
- and then I would say from a technology standpoint,
- um,
- where we scaled up from, we started with automated license plate
- reader.
- And automated license plate reader, although we did have it in San Francisco
- for
- quite some time, we didn't have it to the degree
- that we had when we
- started in, um,
- in March of 2024. And I would say that automated
- license plate reader, because every criminal that
- is here to commit a
- crime,
- really, really any crime, and, and oftentimes it's, uh, crime in a
- home, right? It's, it's, it's family violence because oftentimes
- the
- suspect's gonna take off. And how are they gonna leave?
- They're gonna leave in a vehicle. And so whether you're committing a
- robbery, a
- burglary, domestic violence, sexual assault,
- um, gang violence, it's all about tracking oftentimes
- vehicles, right?
- Yeah.
- Um,
- and so having automated license plate readers and then having that next
- layer to go find that vehicle without having to send a, you
- know, limited number of police officers
- that you have available and
- streets that are, uh,
- congested often to deploy a drone would be,
- you know, that next, that
- piece of the equation. And that's
- the other part of this is when, when we started,
- we actually had our drone as
- first responder pilots in one location and our Arctic operators in
- another.
- Mm.
- And we found that to be, um... Although we were having success,
- we found problems
- with it. And the... At the moment we merged
- those two under one roof,
- uh, we realized we would never go back to, to a, a separated,
- um-
- Separated model. Sure
- ... design model, yeah. Because, uh, this has been so impactful.
- Uh, people are sending images to each other,
- they're talking to each other, they're
- saying what to look for. The drone operators
- are asking questions to the- ...
- Arctic operators. Um, it's all very, very
- fluid and, and works very well.
- Yeah. Pretty structured, right?
- Yeah.
- And I think, um, what would be really cool is, is,
- you know, when I would listen to
- some of these webinars, I would hear other chiefs
- and commanders and command staff
- talk is... Would you mind maybe I give your email
- address to some of these
- commanders and folks that have the questions about how do we
- staff it the right
- way? How did you test for a, a position-
- Yeah
- ... of being an Arctic operator-
- Yeah
- ... or whatever you guys do. So would that be something you'd be able to-
- Oh, 100%.
- Okay.
- You know-
- So-
- ... that's, that's part of our model.
- That's how we've
- built success here-
- Right
- ... and then likewise we give it back.
- Got it. So basically if you wanted some more information from
- Commander McGuire
- here, we can, uh, get you that information or put his email up later
- on and, and
- send that to you. So we're gonna kind of, um, blast through the next
- couple questions-
- Yeah
- ... because we only have about five minutes
- left really before I wanna get to the
- last video and get to Q&A. With that being said, what
- were like some of the early
- aha moments that, that drone as first responder-
- Yeah
- ... and all that kind of stuff delivered
- that highlighted your momentum-
- Yeah
- ... to decreasing crime particularly?
- Uh, one of them I already kind of talked
- about.
- It was that domestic violence-
- Mm-hmm
- ... suspect. It was very early in our build up here.
- Um, it was an automated license plate reader
- hit that gave us the
- idea of where to go look for this person.
- It was our, uh,
- our citywide plainclothes team who were...
- We were really attempting to bolster their success, who was already a very
- successful unit, but try to supplement their success.
- And then of course, having, uh, a, having drone technology to now go
- help assist and, and find that vehicle and,
- and give us the awareness.
- And that was one of our f- very first aha moments of this is
- fantastic. This is gonna be so helpful to our police.
- Um, I would say later on, one of our more,
- uh... We, we did set up in areas obviously
- where we thought we can get
- the most success and those areas were high crime areas, uh,
- impacted by a lot
- of
- auto burglary. Um, those were tourist areas in San Francisco.
- And it's very difficult to,
- uh, impact that. At, at the time, for many years, it was a v- it was a big
- struggle to, um,
- to utilize the right tactics, tactics to be effective.
- Uh, as we started to set up in that area with drone as first responder
- and the moment that we felt that we were onto
- suspects here to commit those crimes and utilizing the drone, uh, and
- seeing how quickly we were able to apprehend those suspects
- before they can go on and commit a second, third, or oftentimes
- a dozen different auto burglaries before they're done for the day.
- Yeah.
- Um, we were able to capture them very quickly.
- Um, we were able to provide that, that tool and that resource to the,
- uh, officers out working the different
- districts and, um,
- I think that's where you're seeing those, those numbers really drop, right?
- Yeah. And I think that, that if I...
- Don't quote me on this actually, uh, for specific data set, but I think it was
- something... This was back in probably five,
- six years ago when I was studying this
- stuff was
- if you get to a call for service in under five minutes, there's a solvability
- factor of like 60%. If you get to a call for service after
- five
- minutes, it drops down to like 40% success rate.
- And I think for San Francisco's purposes and reasoning, you guys are just
- killing it in your response times, right?
- I mean, what's your average response time now
- with, with drone as first responder?
- Do you know?
- Uh, yeah. We're, I mean-
- Roughly
- ... much, much quicker.
- Yeah.
- It's coming down. You know, we're able to deploy a drone and really
- get to really to anywhere and within a couple, couple minutes
- or less, right?
- Um, and so,
- uh, that response time's quick and I would say that, uh,
- coupled with that is,
- uh,
- solvability factor-
- Yeah
- ... with these public safety technology tools-
- Yeah
- ... has just exponentially...
- There was a rapper on, uh, I forget which, which show it was, that was talking
- about the success that San Francisco's having with drones,
- um, and
- that everybody needs to be scared of the drones in San Francisco because they're
- helping solve a lot of crime, which I thought that
- was pretty interesting.
- Yeah. There's some, there's some information out there,
- some open source podcasts-
- Yeah
- ... I believe that, uh-
- [laughs]
- ... it's described very, very succinctly of how...
- Knows very well of the tools we have-
- I love it
- ... and, and how we're using them to impact crime
- and-
- Great
- ... uh, it's a pretty good, um,
- announcement to the public about-
- Yeah. A public service announcement from a
- rapper, right?
- Yeah. Yeah.
- All right. Last video we're gonna watch.
- This one's, uh, remarkable, which I, I, I am still convinced...
- I don't know the behind interviews of it, but I'm truly convinced this, this
- case something really bad was about to happen.
- And walk us through really quickly the, uh, accurate answer.
- Yeah. So this was another automated license
- plate reader hit of a stolen
- vehicle, and you see the red arrow point to it.
- Once that situational awareness comes in that there's a car
- driving around, we're gonna get that drone up in the air
- and we're gonna go look
- for it. Um, very talented piloting crew here.
- They a- get that drone up very quickly.
- They are searching in the area where it was headed, and they locate it.
- Um, we are now able to start coordinating with
- our resources on the
- ground to let them know what's going on, what we're seeing.
- We're able to
- stream those images to them so everybody can get on the same page.
- And keep in mind, all your resources aren't just always
- readily available, right?
- Yeah.
- Um, we know that trying to get a traffic stop
- on a
- stolen car oftentimes results in,
- uh, unnecessary high-speed chases.
- And so in this case, we wanted to, uh, utilize the technology,
- let the technology play out as we were gathering
- resources that we thought could be most, most impactful in-
- Yeah
- ... stopping this crew from committing crimes.
- Um, as it plays out, you know, some people ask why, why wouldn't
- you have moved in on him here? Keep in mind, we're,
- we're just trying to do, uh...
- In our opinion, time's on our side.
- Yeah.
- Um, we're, we're being safe. We're being methodical.
- Uh, we're being precise,
- and, um-
- We're also doing other things right now.
- We have real-time investigators that are running up anything to do with this
- vehicle. We're calling, uh, the registered owner of the vehicle to
- make sure
- it's not them driving around and existing, getting taken out of the system.
- We're making sure and really, uh, dotting the I's and crossing the
- T's as we're doing all this coordination.
- And as this, as they get out of the gas station
- and they turn the corner, um, they
- do,
- uh, something that a lot of, uh, people do to try
- to circumvent the systems is steal a license plate.
- In this situation, we're able to actually see the
- plate number-
- Yeah, this is-
- ... of the stolen plate-
- ... this is great right here
- ... which was really helpful for,
- um-
- Yeah. This is a fantastic piece of evidence
- ... takes the plate and then
- he's gonna replate the car-
- Yeah
- ... which is, uh, again, common tactics.
- Um-
- Sure. We call this cold plating, um, in our industry, but I think what's
- great and, and my CEO does it best every time he
- talks about it, the, the suspect
- gladly shows the, uh, the numbers-
- Yeah
- ... and the-
- Yeah, that was very helpful
- ... the letters on the license plate for you
- all to run the plate-
- It's almost like he-
- ... really quickly to make sure, uh-
- There you go
- ... that plate is clean and-
- We see the old plate
- ... the old plate. Yeah
- ... the new plate. Then we're gonna see what he's gonna do
- with the,
- uh, plate he takes off. He's gonna...
- Which again, you were talking about better evidence, right?
- Yeah.
- And, you know, he puts this down a storm drain,
- which doesn't go very
- deep down, by the way. And so we were able to... There, there it
- is right there.
- Yeah, let's, yeah.
- And, um, we were able to recover that evidence, which a lot of times-
- You would just-
- Without that awareness you wouldn't have really, um, known where to go find that.
- Yeah.
- Um, so better evidence, better situational awareness.
- Uh, as they make the corner, they do an-
- another, uh-
- Yeah
- ... act which, which kinda shows
- what they were gonna,
- they were gonna tint their windows out.
- And so he's got his ready-made tint set.
- Yeah.
- Um-
- And in 25 years, I have never seen this happen or
- if it did-
- [laughs]
- ... I didn't know about it, but, like, I truly think this is where I, I,
- in my head
- am thinking, they're getting ready to not just do,
- you know, property crime, but
- possibly physically hurt somebody, you know?
- And, and to get away with it, um, on the passenger side specifically to
- protect whether it's him or whoever the other individual
- is on there,
- um, is a scary thought-
- Yeah
- ... for the community, you know?
- Yeah. And these are, you know, these are some of the statistics that how do you
- measure this, right? What, what have they, what, what crime were they gonna commit?
- Yeah.
- Um, B, how many crimes were they gonna commit?
- Um, but we know they were here. They weren't just here joyrideing and-
- No
- ... and tinting up a stolen car just to, uh, enjoy the city views.
- So walk us through this, uh-
- Yeah. So, um-
- ... prevention technique here
- ... you're just gonna see, uh,
- you're gonna see that we're able to take measures to
- deflate some tires there,
- which is, um,
- again,
- uh, something that
- we're able to set up. We're able to, to take action to make sure that
- this vehicle, if it were not to stop, when, when
- police were gonna attempt to pull it over, uh, that we again have an
- advantage. So
- this setup was not intentional, but a, a white van did come up.
- You sure that's not San Francisco-
- It was not, yeah, yeah
- ... plate close there? Okay.
- It was a plumber. And, um-
- [laughs]
- ... as you see quickly as this individual
- pulls out driving the vehicle,
- um, it's fishtailing, the tires are deflated.
- And so you, you take away this vehicle that's very
- dangerous-
- Yeah
- ... for them to get away in, and we're able to move in and
- make that arrest very tactfully, um, very
- safe. There's no use of force and, um, you've gotten, uh,
- somebody their vehicle back and you've prevented probably
- a,
- a series of crimes from happening.
- Yeah. And again, uh, not causing a large ruckus in the
- streets and/or panic or chaos.
- Yeah.
- Um, probably cleared the suspect scene within
- a matter of minutes, towed the
- vehicle out of there, and it was as if you guys weren't even there.
- Yeah.
- Right?
- Yeah.
- Okay. So I think we're running right up against
- time, which I think is fantastic
- for us. It's 12:47 on our end. I'd like to really kind of end
- it. Any other tidbits that you think are important to talk about before we go
- to
- Q&A?
- No, I, I think, you know, I'd love to hear some questions
- if people have and-
- Cool, me too.
- All right, let's roll right into some Q&A.
- This one, uh, is from it looks like Tom Buse, uh,
- Infotech at PCSO. I'm not sure what agency that is, but, uh,
- I'm sure we'll
- find out. He says, uh, "Regarding the drones,
- do you need to task support
- specialists to keep them ready, or does patrol step up and take on those
- responsibilities for San Francisco?"
- Uh, so we have a, we have a range of drone technology.
- And so, uh, some are drones first responder,
- and some are field deployed
- drones. Uh, some of the field deployed drones we're
- able to put in the back
- of a police officer's car and they can go to a scene.
- Maybe it's a more static scene, maybe, uh, a barricaded suspect or
- something, more of that tactical gonna be out there for a
- long time.
- They could deploy it from their car.
- Um, drones first responder, obviously they're flying from docks,
- and the
- dock technology's fantastic, um,
- where the drone's gonna charge up its battery there and we're able to
- deploy from the R tech. That dock's gonna open up
- and we operate the drone here
- from the R tech. I hope that answers the question.
- Um, if it didn't, go ahead, feel free to follow up.
- But, uh-
- No, I think it did. I think he was asking basically you guys run two
- functions.
- You run a patrol operations for your drones as well as, um, the dock system-
- Yeah
- ... which is out of your R tech, right?
- Yeah.
- Okay, cool. And then, uh, similarly to that,
- did you ever have patrol officers
- flying, um, out of the docks from their patrol cars,
- or does that all run
- through the R tech?
- Um,
- all runs through the R tech.
- It does? Got it.
- Yeah.
- Okay, cool.
- Yes, it does. Um-
- I think that answers, uh, their question.
- We have John Lopez next who is a detective in auto theft at the Omaha
- Police Department. We love, uh, our lovely Omaha agency in Nebraska there.
- He says, uh, "Commander, would you care to share what parameters or
- circumstances you used when deciding to deploy and/or
- initially implementing this program?"
- And I think, uh, was the vision to pinpoint certain calls
- and then grow in its
- response?
- Yeah. No, that's a really good question because, uh,
- we did specifically want to address the issue really
- of auto theft and auto burglary. And that tactic
- was
- based on the fact that auto burglary was kind of a unique to San
- Francisco crime. Uh, allegedly started here, I don't know.
- But, um,
- a lot of criminals would come here, and they would commit series of auto
- burglaries, break windows, steal, uh, people's belongings.
- And what were they using to do that? They were using stolen vehicles. And so,
- um...
- or, or vehicles with stolen plates.
- A variety of different tactics. And so our focus was to,
- to combat that. That was one of our first decision points.
- Um, and if you look at those statistics, um, from where we
- were to where we are now, um, that has been a
- 74% decrease-
- That's insane
- ... in auto burglary. So auto theft down, you know,
- 42, 44%, but auto burglary itself down
- 74%. And so-
- And that's year to date '24 to '25?
- '23 to '25. It's a two-year drop.
- Two... That's insane.
- So since the end of '23. And when you think about that, um, and you
- think about what impact was that particular type of
- crime having on our... It was impacting our tourist industry.
- Yeah.
- It was impacting, um, oftentimes not just one person, right?
- Sure.
- 'Cause he was coming in a,
- in a van as a family, right? So you're really talking about impacting
- three, four, five different individuals in one single
- case of auto burglary.
- And when you're looking at those numbers, if you look at raw numbers,
- uh, we had gotten up to about almost 30,000
- incidents a year
- reported in auto burglary in San Francisco.
- It really, um,
- got really unmanageable and, and, uh, was
- impacting us greatly. Uh, we're down to, I think we just had our,
- uh, 5,000th auto burglary last week.
- Wow.
- So you're talking about going from 30,000
- to 5,000 in a year, or just about. Um, and you- when you
- calculate that, how many less police reports do you have
- to write a year?
- Right.
- And how many investigations do you have to assign,
- uh, regarding those 25,000 cases that did not happen?
- Yeah.
- Um, you're talking about some significant
- impact.
- So-
- Yeah
- ... long-winded answer for we targeted auto
- burglary.
- No, I think that this actually kind of answers
- the next question from William, uh,
- Kautzman, who's a captain at Metro Nashville Police
- Department.
- He's asking: How are you detecting crimes like car
- burglaries in progress so you
- can respond, uh, quickly or, or more quicker?
- Yeah.
- And is that with, uh, drones, cameras, or personnel, or all three?
- Yeah. So I, um, I know that we're in a law enforcement audience
- here, and I
- don't want to give away all our, uh, tactics-
- Tech, sure
- ... and different things like that. And you, uh...
- Is it William, uh, Captain?
- Yeah.
- Uh, please feel free to, to reach out, and we can get a more in-depth.
- But I would just say that, um, we're identifying the, uh,
- the, the
- criminals that are coming in and gonna commit these crimes.
- We're then immediately leveraging that technology, um,
- license plate readers, drones, cameras, and, uh, and having a great
- impact.
- Great. So, uh, I think you got the message there to,
- to reach out to the commander
- again.
- Yeah.
- And then the next one. Uh, is drone night vision any hindrance with
- regards to
- auto theft? And do you use them more for active calls
- or any other,
- uh, overwatch situations?
- Yeah, we use it for anything. Um, you know, anything that a police officer
- typically could respond to, and that could be...
- it could be a missing person.
- Uh, it could be day or night. Uh,
- the, the night
- sense is, is fantastic. It's very good.
- Um, it could be somebody that just took off on the police and
- is hiding.
- It could be to prevent or assist, prevent a police pursuit.
- We like to say that we mitigate pursuits more than we assist in pursuits.
- Yeah. Uh-huh.
- 'Cause ultimately, we actually just don't want a pursuit to
- happen.
- Yeah.
- But they do happen, and, uh, we've got some other,
- uh, clips of, of assisting with those that are fantastic as well.
- But, um,
- uh, we will use it for anything. I mean, there was a,
- uh, a dog fell off a cliff and landed halfway down a cliff-
- Wow
- ... and we were able to assist the fire
- department in getting awareness of where
- that dog was-
- Yeah
- ... as they did their rescue of it, the Fort Funston area.
- So, um, no, it's, it's, uh, day, night, um,
- weather. They're... You know, the different drone technology,
- whatever you're
- using, um,
- is, is fairly resilient to wind and rain and hot and cold.
- Um-
- Yeah
- ... San Francisco, pretty mild climate here.
- Sure.
- Um, so it's, it hasn't been a tremendous impact on our
- abilities.
- And one of the things about Skydio X10 is we have an attachment called Night
- Sense-
- Yeah
- ... which is what the commander is referring to,
- and that's for your drone to have
- obstacle avoidance and to fly at night.
- Uh, we also have a number of different other
- attachments, like a spotlight and a
- speaker, and, uh, even a parachute that's just been, uh,
- distributed, as
- well as we're coming out with some, uh, dropper, uh, elements to it and
- a bunch more newer attachments that we're developing as time moves on.
- Okay, a couple more questions. As a small city who just got our drones
- very
- recently, is there anything that you wish you knew
- when you first started
- with drones? And this is from Andrew, uh, Heitzman, who's a sergeant at the
- Caldwell Police Department. Good question, by the way.
- Mm-hmm. Yeah, no, it's a really good question.
- I, I think that we,
- we built up so quickly, and, and we did build up with people that
- had been pushing for a drone program for many years, but we just
- couldn't get it through. Um, and those people, Officer Kat Cook
- and Sergeant Eric Batchelder, they were very educated in the capabilities.
- They had done a ton of homework across various agencies about
- what works, what doesn't. So we kinda had an advantage there with
- the
- right people building this up. Um, from my
- standpoint, you know, not... I was, um-
- You know, I was surprised at
- really that drones have a relatively short battery life.
- And, um,
- you know, I learned so much about things like that.
- But de- depend on the drone, it has different zoom capabilities.
- Um, they... Some are bigger, some are smaller.
- You wanna find that sweet spot that works for you,
- what you're trying to do.
- Um,
- and so
- I would just say this, um,
- you know, s- start out, start utilizing, and, and you will
- just... You'll learn very quickly, um, the, the capabilities.
- And if you're doing it right with the right people,
- you're gonna find very quickly
- what's working, what's not working.
- You're gonna adapt and, and just have a ton of success.
- Great. And our last question, um, is from William Erickson,
- who's a sergeant at Metro Nashville Police Department.
- I know this answer, and I'm, I'm sure you do,
- but do your drones use ADS-B
- responders?
- Yeah. Yeah, and I'll let you give your, uh...
- You can give a little commercial on that if you want.
- [laughs] Yeah, so all of our Skydio drones have, uh,
- ADS-B built in.
- Basically, anytime, uh, an aircraft comes near
- or within a certain amount
- of feet, you would get an alert actually on your
- controller, both audible and
- visual, to help you make sure that you stay out of the area and, uh,
- within
- a safe and tactical area to, to fly your drone safely.
- Um, let's see. It looks like we have one more come in
- here.
- It says, uh, "How many drones are available to be used at any given
- time?
- My agency has a few that are,
- uh, with the pilot in their vehicle, so they have to be working for us to be
- able
- to utilize them." And this is, uh, Daniel Sammarco, who's a sergeant from
- Pembroke Pines Police Department.
- That's gonna be actually our last question of the day.
- Yeah.
- So he's basically saying how many do you have that you would recommend?
- And I know you don't wanna give up your tactics and how many you have
- particularly,
- but what would you recommend-
- Yeah
- ... to get started, basically?
- Yeah. And, and to answer, uh,
- Sergeant, um, if you do wanna reach out to me,
- reach out.
- I'll give you a full, you know, I'll share directly a full playbook.
- But, uh, we have a variety of sites set up as drone
- r- as first
- responder sites. Those are strategically set up in areas
- where we think they can have the most impact.
- We do have patrol officers that do have some drones in the trunks of
- their
- vehicles. And, um, they're all
- licensed. They're all trained. And
- those are probably
- used less than drone as first responder.
- Drone as first responder,
- you're set. You're ready to go. You've got an operator at a desktop.
- You deploy at a moment's notice, and you're operational.
- The trunk of the vehicle, the more traditional field deploy drone,
- you're pulling
- it out, you're turning it on, you're setting it up.
- Uh, there's, there's a bit of a, a delay there.
- And I hope I answered that question.
- You did.
- Yeah.
- And I, and I can actually help with a little bit
- of it is I think,
- I think officers get in this mind frame of, "Well, it's just easier.
- Like, if I put it in my patrol car, I can just pull it out, turn it on,
- and fly it
- with my sticks." The reality is if it comes out of a dock, it is so much
- more easier. Uh, that being said, it's kind of like this train of thought of
- like,
- "Well, it's easier to fly it from my sticks
- rather than fly it from a computer and
- mouse." But the reality is you can do either way you want it.
- You can fly it with your sticks still remote from your office.
- Uh, but we re- we recommend flying it from your PC
- or your laptop-
- Yeah
- ... to get more tactile advantage on your
- operations.
- So
- I think that's about it, sir. I really appreciate your time.
- Yeah.
- And on behalf of Skydio, we, we can't tell you how much we appreciate
- our
- partnership with the city of San Francisco and, just as importantly, our
- relationship with you particular, Commander.
- Um, I got a challenge coin for you here I'll
- give you in the end.
- And, and, uh, we'll go grab, uh, some dinner some next time I'm out your
- way.
- All right.
- All right?
- Thank you so much.
- Thank you, Commander. I really appreciate your time.
- Appreciate it. Thanks, Bill.
- And, uh, lastly, thank you to the audience for being with
- us here today.
- Without all of you, we, uh, are, are unable to make our mission successful
- both at Skydio and with all of your municipality, state, local, and education,
- uh, institutions out there. Have a wonderful week, and, uh, be safe.
- Thank you very much
Watch Time
58 Mins 20 Secs