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Senior Logistics Analyst
San Mateo, California, United States
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
Position Summary:
We are seeking a detail-oriented and proactive Logistics Analyst to join our dynamic supply chain team. This role is crucial in supporting the seamless movement of goods across international borders. The ideal candidate will be responsible for managing import/export documentation, ensuring trade compliance, resolving customs delays, and handling customer service inquiries related to international shipments.
Key Responsibilities:
- Import/Export Documentation:
Prepare, review, and maintain accurate import and export documentation in compliance with all applicable regulations, including commercial invoices, packing lists, certificates of origin, bills of lading, and shipping instructions. Work with assigned brokers for any required customs filings; EEI, export license, etc - Trade Compliance:
Ensure company adherence to international trade laws and regulations, including EAR, ITAR, and other regional trade agreements. Monitor regulatory changes and update internal processes accordingly. Collaborate with legal and compliance teams to assess risks and implement corrective actions. - Customs and Border Coordination:
Liaise with customs brokers, freight forwarders, and government agencies to facilitate smooth customs clearance. Monitor shipments for delays or holds at customs and take immediate action to resolve issues. Maintain detailed records of customs activity and clearance status. - Customer Service Support:
Serve as a point of contact for customers regarding the status of international shipments. Proactively communicate potential delays, expected delivery times, and documentation requirements. Respond promptly to inquiries and provide accurate information to ensure customer satisfaction. - Data Analysis and Reporting:
Analyze logistics data to identify trends, inefficiencies, and opportunities for improvement in the international shipping process. Generate reports on shipping performance, customs clearance times, and compliance metrics. - Collaboration and Process Improvement:
Work cross-functionally with procurement, warehouse, sales, and customer service teams to streamline international logistics processes. Recommend and implement process improvements to enhance efficiency, reduce costs, and ensure timely delivery of goods.
Qualifications:
- 2–4 years of experience in international logistics, import/export operations, or trade compliance.
- Strong knowledge of global trade regulations, customs documentation, and shipping practices.
- Proficiency with ERP and TMS systems; experience with SAP or Oracle is a plus.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
- Experience with HTS classification.
- Familiarity with Incoterms
Why Join Us?
We offer a collaborative work environment where your contributions are valued and your professional growth is supported. Join a team committed to operational excellence and customer satisfaction on a global scale.
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $112,000 - $147,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria.
*Compensation for certain positions may vary based on the position’s location.
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At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/