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Skydio Enterprise Terms of Use

Last Updated Date: June 29, 2022

These Skydio Terms of Use (the “Terms of Use”) govern the use of Products and Services by you (“Customer”, “you,” or “your”). By using or accessing, or by acquiring the Products or Services (“Offerings”), you and your Authorized Users accept and agree to these Terms of Use and all other applicable terms and conditions, policies, or disclaimers found referenced in these Terms of Use (collectively the "Enterprise Terms of Use"). We encourage you to read these Enterprise Terms of Use incorporated by reference herein, carefully.

BY USING ANY OF THE OFFERINGS, YOU AGREE TO THESE ENTERPRISE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE ANY OF THE OFFERINGS.

Skydio reserves the right to make changes to these Enterprise Terms of Use at any time and at our discretion. If you do not agree with such changes, you should cease using the Offering. Your continued use of the Offering after any such changes to the Enterprise Terms of Use shall be deemed acceptance of any such new or modified terms. These Enterprise Terms of Use do not grant any license rights or entitlements to the Offering, which must be purchased separately pursuant to an Order Form. Your license rights to Software (if any) are provided subject to Skydio’s End User License Agreement (“EULA”).

All capitalized terms used in this agreement have the same meaning in these Enterprise Terms of Use as in the EULA, unless expressly defined otherwise in these Enterprise Terms of Use.

  1. Use of Offering.
    1. Account. To access and use the Offering that Customer has purchased, the Authorized User must provide certain information required in order for Skydio to create and administer their Account, including name, email address, and billing information (“Account Data”). Customer is responsible for maintaining the confidentiality of the Account, including any API tokens we provide that enable Authorized Users to send data to Offering or access the Account (collectively, “Credentials”). Customer is solely responsible for all activities that occur under your Account. Customer is responsible for all Authorized Users’ login credentials. You must promptly notify Skydio of any unauthorized use of or access to Offering or if any Credentials are lost, stolen, or disclosed to an unauthorized third party, or otherwise compromised. We may suspend or terminate your Account if any information provided during the registration process or thereafter is or becomes inaccurate, false, or misleading. Thereafter, you may be unable to use the Offering that you have purchased. We may also temporarily suspend your account if we reasonably suspect that your Credentials have been compromised for as long as is reasonably necessary to issue you new Credentials and restore access to your Account.
    2. Authorized Users. Only Authorized Users may access and use the Offering. Employees and contractors working on behalf of and authorized by Customer or a Customer Affiliate (each an “Authorized User”) may access and use the Offering. Customer will (i) inform Authorized Users of all of Customer’s own policies and practices that are relevant to the Authorized Users’ use of the Offering; and (ii) obtain all rights, permissions and consents from Authorized Users and other Customer personnel or contractors that are necessary (x) to grant the rights and licenses set forth in this agreement, and (y) for the lawful use and operation of the Offering.
    3. Conditions of Use. You will use Offering only in accordance with these Enterprise Terms of Use, the Skydio End User License Agreement, and (any applicable) Order Form, including any usage parameters, limitations, or restrictions. You agree that you will use Offering solely for your own personal or internal business use within the Authorized Territory and in accordance with applicable law. You may only permit your Authorized Users working for your organization to use the Offering.
    4. Usage Limits and Overage Charges. You agree that you and your Authorized Users will not use Services beyond the Capacity that you have purchased for such Services and that we may impose limits on your usage of Services beyond that Capacity. If you exceed your Capacity, we may bill you in arrears at the then-current monthly rate for the subscription plan with Capacity that is commensurate with your usage of the Service.
    5. License to Host Customer Data.
      Note: This Section, License to Host Customer Data, does not apply to Skydio X2D® or any other Products designated by Skydio as “offline.”
      1. Customer Media. Customer retains all ownership and other rights in any media that it captures using Products or that Customer transmits to, uploads to, processes on, or stores in its instance of the SaaS Services or on its Account, including images, audio, text, and other works of authorship (“Customer Media”). Nothing in this agreement will be deemed to restrict any rights that Customer may have to use and exploit Customer Media.If Customer purchases SaaS Services or otherwise uploads Customer Media to Skydio, Customer represents and warrants that it or its licensors own all right, title, and interest in and to Customer Media and have all rights in the Customer Media necessary and sufficient to transmit to, upload to, run on, process on, or store in the SaaS Service, and to grant the rights to Skydio contemplated by this agreement. Customer is solely responsible for all Customer Media, including but not limited to the development, operation, maintenance, and use of all Customer Media and the results it obtains using Customer Media.
      2. Metadata. Customer’s use of the Offering may also generate device and network information including application telemetry, IP addresses or configurations, stored sessions, open ports, account credentials, network metadata, device operating system, status, version, and configuration information, and other system-level information that is not accessible in the ordinary course of use to end users of Skydio Offering (collectively “Metadata”).
      3. License Grant. Customer’s Account Data, Customer Media, and Metadata are collectively referred to as “Customer Data.” Customer hereby grants to Skydio a non-exclusive, worldwide, royalty-free, fully-paid and transferable license to collect, access, process, reproduce, modify, transmit, store, and otherwise use any Customer Data provided by Customer to Skydio in order to administer, develop, improve, monitor Customer’s use of, and support the Offering purchased by Customer, in accordance with Skydio’s standard data retention policies and procedures and these Enterprise Terms of Use.
      4. FERPA. If Customer is a school or educator in the United States and seeks to allow its students to use the Offering in a manner subject to the Family Educational Rights and Privacy Act (“FERPA”) or any substantially similar state or local law relating to student privacy, Customer hereby designates Skydio as a school official with a legitimate educational interest in any education records (as defined in FERPA) that Skydio is required to create, access, receive, or maintain in order to fulfill its obligations under this Agreement. Skydio shall comply with FERPA as to any such education records and is prohibited from redisclosure of the education records except as provided for in this Agreement or otherwise authorized by FERPA or Customer in writing.
    6. Data Privacy and Security. The security of Customer Data is very important to Skydio. We take commercially reasonable technical and organizational measures designed to protect the confidentiality, integrity, and availability of Customer Data in accordance with the best practices recommended by our cloud storage and computing providers and their respective shared responsibility models. Please take advantage of the security features provided within Offering, safeguard your credentials, and report any suspected security incidents to us. In order to provide the Offering, Skydio may process technical and related personal information related to Customer’s use of the Offering, which may include application telemetry, internet protocol address and configurations, stored sessions, open ports, account credentials, hardware identification numbers or other factors, system status, information identifying operating systems, application software, and peripheral hardware, and other non-personally identifiable data. Such data will be used to facilitate the provisioning of Updates, Software, Services, and invoicing. Skydio may transfer such information to its processors, suppliers, or affiliates as reasonably necessary in order to provide Offering.

      Skydio’s collection, use, and sharing of personal data are governed by its Privacy Policy. Skydio will, at all times, process any personal data shared by Customer as a “service provider” within the meaning of the California Consumer Privacy Act (“CCPA”). Skydio will not further collect, sell, or use any such personal information except as necessary in order to provide the Offering.
    7. Modifications. We may change the Offering and its associated content, interfaces, and features from time to time, without prior notice to you.
    8. End of Life. Skydio may discontinue the provision of any Offering (or portion thereof) in its sole discretion in accordance with the Skydio Product End of Life Policy, which is available at https://www.skydio.com/legal and which is incorporated by reference herein.
  2. Terms of Services.
    Your access and use rights to Services will be set forth in an Order Form. Services are subject to the following terms and conditions in addition to those non-conflicting provisions set forth in the Order Form:
    1. Subscription Term Duration. Unless otherwise specified on the Order Form, each Subscription Term begins with the initiation of the applicable Services and shall initially continue for the period specified in the applicable Order Form, or if no such period is specified, then for one (1) year.
    2. Provision of Services. Skydio will render Services in accordance with this agreement and each Order Form, so long as Customer timely pays all amounts owed hereunder. Support Services will be rendered during the applicable Support Terms purchased by Customer. Skydio has no obligation to provide any service other than SaaS Services, Professional Services, Support Services, and Training Services that are purchased by Customer pursuant to an Order Form.
    3. Capacity. Offering are sold with the Capacity specified in the Order Form or, if not so specified, with the applicable default Capacity specified in the Product Guide. Skydio will credit any unused Capacity under a previous Subscription to an upgraded Subscription. Customer may downgrade a Subscription at any time to provide less Capacity, but any such downgrade (and any applicable reduction in the Fees payable) will only take effect upon renewal of the then-current Subscription Term. Capacity applicable to a particular Advanced Software Package or Subscription must be consumed during the current License Term or Subscription Term, and unused Capacity will not be carried forward after renewal.
    4. SaaS Services. SaaS Services consist of making specified software available to Customer online as a service during the applicable Subscription Term, as set forth in any applicable Order Form. Each SaaS Service will include at least the functionality described for that service in the Order Form or in the Product Guide in effect at the time the particular SaaS Services are purchased. Skydio may update the Product Guide (and the functionality of the applicable SaaS Services) at its sole discretion.
    5. Professional Services. The scope of Professional Services will be set forth in the applicable Order Form or statement of work (collectively, a “SOW”) specifying the Professional Services to be provided, the deliverables to be provided a schedule for delivery, and payment arrangements.
    6. Support Services. Support Services consist of: (i) providing Customer’s named Administrators (as defined below) with consultation in English, via telephone, chat, and email, during Skydio’s normal business hours to assist with any Errors encountered by Customer in using the supported Offering; and (ii) making reasonable efforts to correct any Error in supported Offering, all in accordance with Skydio’s support policies published on its website, as updated from time to time. Errors do not include, and Skydio has no obligation to correct, malfunctions caused in whole or in part by the operation of unsupported third-party products or the integration of any Offering with or into unsupported third-party products, or the use of Offering other than in accordance with the applicable documentation provided by Skydio. Skydio may in some cases provide Updates to Customers who have purchased Support Services, on a when-and-if-available basis, as specified in the EULA. No other Support Services are included under these Terms, including correction of Errors in or affecting any Offering other than those for which Support Services have been purchased, as set forth on the Order Form. Upon request from Skydio, Customer will designate up to three (3) of its employees to assist with the administration of the Services on its behalf and serve as points of contact in communicating with Skydio (“Administrators”).
    7. Training Services. Skydio will provide Training Services remotely or at the location set forth in the applicable Order Form. If no location is specified in the Order Form, the training will be provided at a mutually agreed upon location to be determined and confirmed in writing with Customer. For onsite, virtual and e-learning training, Customer is responsible for testing all necessary facilities and systems prior to the scheduled training to enable Skydio to provide the training unless otherwise specified in the Order Form. Training is only valid for the number of courses, dates and times (including the start and end date), locations, delivery mechanisms (i.e., onsite, virtual or other), and number of students (participants) specified in the Order Form. Training dates must be confirmed two or more weeks in advance of the training date. Training content will be substantially in line with the relevant training description set forth in the Order Form. Skydio may re-schedule training at any time prior to the training start date without liability. If Skydio is aware that there is a need to reschedule, then Skydio will make a reasonable effort to notify the Customer at least one week in advance. Ownership of all copyright and other intellectual property rights in any training course material or other documentation, technical information, and know-how (together “Skydio Proprietary Information”) provided to training participants or otherwise to Customer remains the solely property of Skydio. SaaS Services. If Customer purchases a Subscription to SaaS Services, as specified on an Order Form, then Skydio authorizes Customer to access and use the SaaS Services purchased by Customer, solely during the applicable Subscription Term, subject to this agreement. Customer’s rights, if any, to access and use SaaS Services are subject to the restrictions, conditions, limitations, and other terms set forth in this agreement and the applicable Order Form.
    8. Skydio Care. If you purchase Skydio Care service from Skydio, then, in addition to these Enterprise Terms of Use, your Skydio Care service is also governed by the Skydio Care Terms of Service . The Skydio Care Terms of Service will govern to the extent of any express conflict with these Enterprise Terms of Use.
    9. Website Terms of Use. Your use of Skydio website services shall be subject the Skydio’s Website Terms of Use, which shall be in addition to these Enterprise Terms of Use.
  3. Intellectual Property.
    1. Intellectual Property of Customer. If Customer purchases Professional Services, Customer hereby grants to Skydio a non-exclusive, royalty-free right and license during the term of this agreement to use Customer-provided intellectual property, information, software, content, or other materials (“Customer Property”) for the sole purpose of performing the Professional Services. Nothing in this agreement conveys to Skydio any title or interest in or to Customer Property. In performing Professional Services for Customer, Skydio may use graphics, data, application program interfaces. database structures, diagrams, images, tables, sounds, video, computer programs, scripts, methodologies, documentation, computer code, or algorithms created, licensed, or otherwise acquired by Skydio before the Effective Date or independently of providing Professional Services to Customer (collectively, “Skydio Tools”). Unless otherwise specified in the applicable Skydio Order Form, Skydio and its licensors retain all intellectual property and other rights to Skydio Tools and any inventions, works of authorship, trade secrets, know-how or subject matter that Skydio makes or creates while providing Professional Services.
    2. Software License. You agree that all worldwide patent, copyright and other intellectual property rights in the Offering, and all copies of the software however made (including copies pre-installed on the hardware purchased by you) are the exclusive property of Skydio and its suppliers. All Software is licensed to you subject to the EULA, not sold. Customer will not circumvent any technological measure that controls access to Software or Services. Skydio reserves all rights not expressly granted in this agreement, and no rights or licenses shall be deemed or interpreted to be granted or transferred hereunder, whether by implication, estoppel, or otherwise.
    3. Reservation of Rights. Customer acknowledges and agrees that: (a) Products, Services, and Skydio Tools contain Skydio’s valuable intellectual property and are subject to and protected by patents, copyrights, trade secrets, and other intellectual property rights, throughout the world, of Skydio and its licensors; (b) such intellectual property rights shall continue to be exclusively owned by Skydio and its licensors; and (c) nothing in this agreement shall effect a transfer of such intellectual property rights to Customer.
    4. Feedback. Customer may provide Skydio with any suggestions, comments, or other feedback regarding Offering (“Feedback”). Customer’s decision to provide Feedback is entirely voluntary. By providing Feedback, Customer assigns to Skydio all right, title, and interest (including any intellectual property rights) that Customer may have in such Feedback and acknowledges that Skydio may use (or not use) any such Feedback in any manner and for any purpose, without compensation to Customer and without implying or creating any interest on Customer’s part in any of Skydio’s OFFERING that may be based on such Feedback.
  4. Mobile Apps.
    If you install and access any of the Mobile Apps that can be downloaded from an app store or app distribution platform, such as the Apple App Store® or Google Play™, (the “App Provider”), you acknowledge and agree that: (a) these Enterprise Terms of Use are concluded between you and Skydio only, and not with the App Provider, and that we, not the App Provider, are responsible for the Mobile Apps; (b) the Mobile Apps are licensed to you on a limited, non-exclusive, non-transferable basis, and without the right to sublicense, solely to be used in connection with the Offerings unless otherwise agreed to in a separate agreement between you and Skydio; (c) you will only use the Mobile Apps in connection with a Product that you own or control; (d) you acknowledge and agree that the App Provider has no obligation whatsoever to furnish any maintenance and support services with respect to the Mobile Apps; (e) in the event of any failure of the Mobile Apps to conform to any applicable warranty, including those implied by law, you may notify the App Provider of such failure; upon notification, the App Provider’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the Mobile App; (f) you acknowledge and agree that Skydio, and not the App Provider, is responsible for addressing any claims that you may have in relation to the Mobile Apps including, but not limited to: (i) product liability claims, (ii) any claim that the Mobile Apps fail to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation; (g) you acknowledge and agree that, in the event of any third party claim that the Mobile Apps or your possession and use of the Mobile Apps infringe that third party’s intellectual property rights, Skydio, and not the App Provider, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim to the extent required by these Enterprise Terms of Use; (h) you represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties; (i) both you and Skydio acknowledge and agree that, in your use of the Mobile Apps, you will comply with any applicable third-party terms of agreement which may affect or be affected by such use; (j) both you and Skydio acknowledge and agree that the App Provider and its subsidiaries are third party beneficiaries of these Terms of Use, and that upon your acceptance of these Enterprise Terms of Use, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Enterprise Terms of Use against you as the third party beneficiary hereof; (k) you may not use the Mobile Apps in any manner in violation of or inconsistent with the usage rules for Mobile Apps in, or otherwise be in conflict with, the App Provider terms and conditions or any other applicable third-party terms and conditions; and (l) if you have any questions, complaints or claims with respect to the Mobile Apps, they must be directed to help@skydio.com .
  5. Free Trials and Beta Services or Features.
    1. Free Trials. Skydio may in its discretion provide you certain Offering at no charge for your evaluation on a trial basis during a limited time period (“Trial Period”). The Trial Period shall be thirty (30) days unless otherwise provided on an Order Form. We may terminate a Trial Period for any reason and without advanced notice. Your use of Software under a Trial Period will be subject to the EULA. To initiate a Trial Period, you may need to register through an online facility that we provide. As a condition to such registration, you must accept additional terms that are presented to you at the outset of the registration. If you do not wish to accept these additional terms, do not initiate the Trial Period. If you do not subscribe to a paid SaaS Service subscription plan at or before the end of the Trial Period, we may in our discretion delete any data that you have stored on the SaaS Service. SKYDIO SHALL HAVE NO ANY LIABILITY WHATSOEVER ARISING OUT OF OR RELATING TO CUSTOMER’S USE OF ANY OFFERING UNDER A TRIAL PERIOD OR ON ANY OTHER TRIAL OR EVALUATION BASIS, INCLUDING ANY BETA SERVICES OR FEATURES.
    2. Beta Services or Features. From time to time, we may invite you to evaluate, at no charge, beta services or features that are under development (“Beta Services or Features”). You may accept or decline any such invitation at your sole discretion. Beta Services or Features will be clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or a description of similar import. Notwithstanding any contrary provision in the EULA or applicable Order Form, You acknowledge and agree that Beta Services or Features may not be fully functional or reliable and are intended for evaluation purposes and not for production use. Your access to any of the Beta Services or Features will be limited to six (6) months or such shorter time as we may in our discretion specify. As a condition to accessing Beta Services or Features, you may be required to accept additional terms and conditions during an online process in which the features are activated, accessed, or used. If you do not wish to accept these additional terms, do not activate, access, or use the Beta Services or Features. We may in our sole discretion discontinue Beta Services or Features at any time without notice and may decline to incorporate them as production features of our Offering.
    3. DISCLAIMER OF WARRANTY AND LIABILITY. USE OF OFFERING PROVIDED ON A TRIAL BASIS AND BETA SERVICES OR FEATURES IS SOLELY FOR EVALUATION PURPOSES AND ENTIRELY AT YOUR OWN RISK, NOTWITHSTANDING ANY CONTRARY PROVISION IN THESE TERMS OR APPLICABLE ORDER FORM. OFFERING PROVIDED ON A TRIAL BASIS AND BETA SERVICES ARE PROVIDED AS-IS, WHERE IS AND WITH NOT WARRANTY WHATSOEVER.
  6. Safety and Compliance.
    Customer acknowledges that improper operation of unmanned aircraft systems may cause injury to persons or property. Customer covenants and warrants that it and its authorized users will at all times: (a) exercise reasonable care in using Offering; (b) use Offering in only accordance with the information and warnings set forth in the Safety and Operating Guide and any other published product materials, technical specifications, user manuals, maintenance guidelines, and support communications provided by Skydio from time to time; (c) use Offering in full compliance with all applicable local, state, national and international laws and regulations related to the operation of unmanned aircraft systems in any territory of operation, including any applicable laws and orders with regard to privacy, pilot licensure, operating within visual line of sight (unless the Customer has received proper approval from a civil aviation authority waiving such limitation), detecting and avoiding other aircraft, and airspace restrictions (such as temporary flight restrictions issued by Federal Aviation Administration (FAA), the Civil Aviation Safety authority (CASA), the European Union Aviation Safety Agency (EASA), the International Civil Aviation Organization (ICAO), or other government agencies or other authorities); (d) obtain and maintain all licenses, consent, clearances, and authorizations required to operate unmanned aircraft systems before using Offering; and (e) comply with all relevant flight limitations and restrictions that may be imposed during flights by any government agency or other authority.

    Customer covenants and warrants that neither Customer nor any person using Offering on behalf of or as authorized by Customer will use Offering: (f) outside of the Authorized Territory; (g) for any illegal purpose; (h) as weapon or part of a weapons system, including for purposes of targeting a weapon, or (i) in any hazardous activity likely to result in death or injury to persons or injury to property.

    If Customer is a non-governmental entity, Customer will indemnify and hold harmless Skydio against any damages, losses, liabilities, settlements, and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action that arises from an alleged breach of this Section.
  7. Other Limitations and Restrictions.
    Customer shall not do (and shall not permit others to do) any of the following: (a) license, sublicense, sell, resell, rent, lease, transfer, or distribute Services to others, redistribute the Services to third parties as a service bureau, or allow third parties (other than your employees and individual contractors) to access the Services; (b) disassemble, reverse engineer, or decompile Software or the systems used by Skydio to render SaaS Services, or otherwise attempt to derive the source code of such Software or systems, except solely to the extent such activity is permitted under applicable law or this agreement; (c) modify SaaS Services; (d) remove or modify a copyright, trademark, logo or other proprietary rights notice or brand labeling on or in Offering; (e) use Offering to reproduce, distribute, display, transmit, or use material protected by copyright or other intellectual property right (including the rights of publicity or privacy) without first obtaining the permission of the owner; (f) use Offering to create, use, send, store or run viruses or other harmful computer code, files, scripts, agents or other programs or otherwise engage, in a malicious or criminal act or disrupt the security, integrity or operation of any computer system; (g) use Offering other than as expressly permitted in these TOS and the Order Form, including without limitation using the Offering or the in excess of the limitations or restrictions specified in the applicable Order Form or in a manner that would violate the EULA; (h) use Offering to develop a competing product or service; (i) disable, jailbreak, or otherwise circumvent any technological measures in Offering to limit access or use of Services; (j) unlock, activate, access, or use any feature of Offering for which you have not purchased a Subscription authorizing you to do so; or (k) abuse or harass Skydio personnel. Any breach of the foregoing obligations shall be deemed a material breach of the agreement. If Customer is a non-governmental entity, Customer will indemnify and hold harmless Skydio against any damages, losses, liabilities, settlements, and expenses (including without limitation costs and attorneys’ fees) in connection with any claim or action that arises from an alleged breach of this Section.
  8. Benchmarking.
    Customer will not publish or release any benchmarking or performance data applicable to Offering, except to the minimum extent such publication or release is permitted under applicable law notwithstanding this restriction and then only with advance notice to Skydio including an explanation of the test procedures used to generate the benchmarking or performance data, which explanation is sufficiently detailed to reasonably permit Skydio to reproduce such tests.
  9. Third-Party Technology and Services.
    Each of the Offering may be compatible with third-party plugins, services, and other technology, including any service that uses your API token(s) to access your Skydio account (“Third-Party Technology”). We may also make available, for purposes of convenience, links to third-party websites or applications that enable the download or use of Third-Party Technology.We do not endorse, are not responsible or liable for, and are not responsible for the operation or functionality of Offering with, such Third-Party Technology. You are solely responsible for your use of any Third-Party Technology, including compliance with the terms and conditions governing the use of such Third-Party Technology and you enable, use, or access them at your own risk.

    ANY THIRD-PARTY TECHNOLOGY DOWNLOADED BY YOU OR OTHERWISE OBTAINED OR USED IN CONNECTION WITH OFFERING IS DONE SO AT YOUR OWN DISCRETION AND RISK, AND YOU AND YOUR AUTHORIZED USERS WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ALL CLAIMS AND CAUSES OF ACTION AGAINST SKYDIO WITH RESPECT TO SUCH USE, INCLUDING ANY DAMAGE TO COMPUTER SYSTEMS, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA, THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY SUCH THIRD-PARTY TECHNOLOGY.
  10. Limited Warranty.
    The only warranties that Skydio provides with respect to any of the Products are (i) the Limited Warranty or (ii) Skydio’s warranty that the Hardware will arrive in an operational state (the “DOA Warranty”). Unless otherwise specified on the Order Form, (a) the Limited Warranty is only applicable for Products that are purchased and used within the United States and Canada; (b) the DOA Warranty is applicable for Products that are purchased and used within Japan, Australia and New Zealand; and (c) no warranty is provided (and the Products are sold “AS-IS”) for Products that are purchased or used outside of the Authorized Territory. In order to make a valid claim under the DOA warranty that the Hardware arrived in a non-operational state (“Dead-on-Arrival Hardware”), Customer must report to Skydio within thirty (30) days of the original delivery date of such Dead-on-Arrival Hardware and return such Dead-on-Arrival Hardware in accordance with Skydio instructions at Customer’s expense. Within fourteen (14) business days of Skydio’s confirmation that the Dead-on-Arrival Hardware is non-operational, Skydio shall reimburse Customer for Customer’s shipping costs and ship, at Skydio’s sole expense, a replacement Product to Customer. The Limited Warranty is subject to the Skydio Product End of Life Policy which is available at https://www.skydio.com/legal . Neither the Limited Warranty nor the DOA Warranty applies to any Offering provided under a Trial Period or on any other trial or evaluation basis, including any Beta Services or Features (as each is defined in these Enterprise Terms of Use).
  11. Disclaimer of Warranty.
    EXCEPT FOR THE LIMITED WARRANTY (WHERE APPLICABLE), OFFERINGS PROVIDED HEREUNDER ARE “AS IS” AND WITHOUT WARRANTY OF ANY KIND. SKYDIO HEREBY EXCLUDES AND DISCLAIMS ALL IMPLIED OR STATUTORY WARRANTIES, INCLUDING (WITHOUT LIMITATION) ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, NON-INFRINGEMENT, TITLE, RESULTS, EFFORTS, OR QUIET ENJOYMENT. THERE IS NO WARRANTY THAT OFFERINGS ARE ERROR-FREE OR WILL FUNCTION WITHOUT INTERRUPTION OR ACHIEVE ANY PARTICULAR RESULT. CUSTOMER ASSUMES THE ENTIRE RISK ARISING OUT OF THE PERFORMANCE OR USE OF OFFERING AND ANY THIRD-PARTY TECHNOLOGY, INCLUDING RELIANCE ON ANY INFORMATION GENERATED THROUGH USE OF OFFERING. TO THE EXTENT THAT SKYDIO MAY NOT DISCLAIM ANY WARRANTY AS A MATTER OF LAW, THE SCOPE AND DURATION OF SUCH WARRANTY SHALL BE THE MINIMUM PERMITTED UNDER SUCH LAW.
  12. Term and Termination.
    1. Term. This agreement is effective upon Customer’s first purchase of Offering and shall continue until terminated pursuant to this Section, Term and Termination.
    2. Termination for Cause. If Customer breaches this agreement (including by failing to pay amounts owed when due) Skydio may, in addition to its other rights and remedies hereunder or at law: (i) terminate this agreement for cause in its entirety, or (ii) terminate for cause one or more Order Forms, Subscriptions, Advanced Software Packages, Capacities, or SOWs related to the breach only. Customer may terminate this agreement in its entirety for cause upon thirty (30) days written notice to Skydio of a material breach of this agreement if such breach remains uncured at the expiration of such period.
    3. Termination for Convenience. Either party may terminate this agreement for convenience upon thirty (30) days’ notice if at the time of such notice there are no Order Forms, Subscriptions, Advanced Software Packages, or SOWs in effect.
    4. Suspension. Skydio may suspend or limit Customer’s Account and use of Offering as it deems reasonably necessary to prevent, investigate, or otherwise address any suspected breach of this agreement including these Enterprise Terms of Use.
    5. Effect of Termination.
      1. Upon expiration or termination of this Agreement for any reason: (i) all Order Forms, Subscriptions, Advanced Software Packages subject to a non-perpetual License Term, and SOWs shall immediately terminate; (ii) Skydio will have no further obligation to provide Services; (iii) if Skydio terminates this agreement for cause, then the EULA and all licenses granted to Customer (whether or not perpetual) shall immediately terminate and Customer shall immediately stop using (and Skydio may deactivate) the applicable Software; otherwise, the EULA (together with any provisions of this agreement required to give the EULA effect) will remain in effect after expiration or termination of this agreement, solely with respect to perpetual licenses previously granted; (iv) Customer shall not under any circumstances be entitled to a refund of any Fees paid, except as otherwise expressly provided herein; and (v) any section of this agreement which by its nature should survive termination shall so survive.
      2. Upon expiration or termination of a Subscription for any reason, Skydio will have no further obligation to provide Services under the Subscription and Customer will promptly pay Fees and other charges accruing under the Subscription prior to expiration or termination. Customer acknowledges that some features of Advanced Software may not operate upon termination of SaaS Services. Additionally, if Skydio terminates a Subscription for cause, then Customer must pay to Skydio all unpaid Fees that were to have been paid for the remainder of the Subscription Term had it not been terminated, in addition to Skydio’s other rights and remedies.

        Customer Data. Skydio will not delete Customer Data for thirty (30) days following termination of the Subscription to SaaS Services. There will be no functionality of SaaS Services during these thirty (30) days other than the ability to retrieve Customer Data. Customer will not incur additional fees if Customer downloads Customer Data from SaaS Services during this time. Skydio has no obligation to maintain or provide Customer Data after thirty (30) days and may thereafter, unless legally prohibited, delete all Customer Data. Upon request, Skydio will provide written certification to Customer that Skydio has deleted all Customer Data from Skydio’s systems.
      3. Upon expiration or termination of an Advanced Software License for any reason, (i) all rights and other licenses granted to Customer under that Advanced Software Package shall terminate and Customer shall immediately stop using (and Skydio may disable) Advanced Software that was provisioned thereunder;and (ii) Customer willpromptly pay all Fees and other charges accruing under the Advanced Software License prior to expiration or termination. Additionally, if Skydio terminates an Advanced Software License for cause, then Customer must pay to Skydio all unpaid Fees that were to have been paid for the remainder of the applicable License Term had it not terminated, in addition to Skydio’s other rights and remedies.
      4. Upon expiration or termination of an SOW for any reason, Skydio will have no further obligation to provide Services under the SOW (including any delivery due after termination, whether or not such delivery is in process at the time of expiration or termination) and Customer shall promptly pay Skydio a portion of the Fees that would have been due upon future attainment of delivery or other milestones ("Goals") computed on a prorated basis equal to the number of days that Skydio worked towards the attainment of such Goals prior to termination relative to the number of days specified in the SOW for attainment of such Goals.
      5. Upon expiration or termination of an Order Form for any reason, and without limiting the application of the preceding clauses in this Section Skydio will have no further obligation to deliver any unfulfilled quantities of Hardware, grant any license or other rights, or perform any Services under the Order Form; (ii) Customer will promptly pay any outstanding Fees for Hardware that was delivered before expiration or termination of the Order Form; and (iii) if Skydio terminates the Order Form for cause, then Skydio may at its election either require Customer to take delivery of and pay for unfilled quantities of Hardware or recover damages in accordance with §2708 of the California Commercial Code, notwithstanding any provision herein to the contrary and in addition to Skydio’s other rights and remedies.
      6. Customer acknowledges that the Software is programmed with technological controls that communicate with Skydio and that permit Skydio to deactivate software if Customer’s license to use such Software expires, terminates, or is suspended in accordance with this Agreement. IF A LICENSE TO SOFTWARE HAS EXPIRED, BEEN TERMINATED, OR HAS BEEN SUSPENDED, OR IF SOFTWARE IS USED IN VIOLATION OF THIS EULA, THEN SKYDIO MAY DEACTIVATE THE SOFTWARE AND CUSTOMER MAY THEREAFTER BE UNABLE TO USE SOFTWARE AND HARDWARE WHICH SOFTWARE CONTROLS. SKYDIO SHALL REACTIVATE SOFTWARE PROMPTLY IF AND WHEN THE SUBJECT LICENSE IS REINSTATED.
  13. Indemnification and Limitation of Liability.
    1. Indemnification by Skydio. Skydio at its expense will defend and settle any claim to the extent alleging that Customer’s use of Offering, as permitted under this agreement, directly infringes any U.S. patent or U.S. copyright, and will pay any settlement or judgment to the extent based on such allegation, including payment of reasonable attorney fees and other costs of defense.
      1. In order to make a claim under this Section, Customer must: (i) promptly notify Skydio in writing of the claim; (ii) grant Skydio sole control of the defense and settlement of the claim; and (iii) provide Skydio, at Customer’s expense, with all assistance, information and authority reasonably required for the defense and settlement of the claim.
      2. If in Skydio’s reasonable judgment a claim appears likely, then Skydio may at its own election and expense: (i) procure for Customer the right to continue using the Product; (ii) modify Offering to avoid the claim, including by removing allegedly infringing functionality; or (iii) if procurement of the right of continued use or modifications to avoid infringement are not feasible without materially impairing the operation of Offering, either: (A) terminate any affected Subscription and refund on a pro rata basis Fees (if any) prepaid for same based on the portion of the Subscription Term remaining at the time of such termination; and/or (B) terminate Customer’s right to use any affected Products and (solely in the case of Hardware or perpetually-licensed Software) refund an amount equal to the any paid Fees reduced by straight-line amortization over three (3) years from the date of invoice.
      3. The remedy in this Section is Skydio’s sole obligation and liability and Customer’s exclusive remedy relating to any claim or allegation against Customer or others asserting intellectual property infringement or misappropriation. Skydio will have no obligation under this Section defend or settle any claim to the extent: (i) the alleged infringement is based upon the combination of Offering with third-party products, services, or data; (ii)based upon modifications of Offering made at the request of Customer or by a party other than Skydio ; (iii) misuse of the Offering; (iv) Customer’s failure to use the most recent version of Software provided by Skydio; or (v) in the case of an assertion of patent infringement, Skydio itself is not directly or indirectly infringing the patent through its sale to Customer of the accused Offering.
    2. LIMITATION OF LIABILITY. NEITHER PARTY NOR ANY OF ITS LICENSORS OR INFORMATION PROVIDERS AND OTHER SUPPLIERS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, AFFILIATES, AND AGENTS SHALL HAVE ANY LIABILITY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES OR FOR LOSS OF PROFITS, REVENUE, USE, OR DATA, ARISING FROM OR RELATING TO THIS AGREEMENT OR CUSTOMER’S USE OF OR INABILITY TO USE OFFERING, WHETHER IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE), OR ARISING UNDER ANY OTHER LEGAL THEORY, EVEN IF THE FIRST PARTY IS AWARE OF OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

      SUBJECT TO THE FOREGOING, EACH PARTY’S AGGREGATE, CUMULATIVE LIABILITY TO THE OTHER PARTY FOR ANY AND ALL CLAIMS ARISING UNDER OR RELATING TO THIS AGREEMENT OR THE OTHER PARTY’S USE OF OR INABILITY TO USE OFFERING, WHETHER IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE), OR ARISING UNDER ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO SKYDIO UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE OF THE FIRST EVENT THAT GIVES RISE TO LIABILITY FOR ANY DAMAGES CLAIMED BY EITHER PARTY. THE EXISTENCE OF MULTIPLE CLAIMS SHALL NOT EXPAND THESE LIMITS. CUSTOMER ACKNOWLEDGES THAT THE FEES CHARGED BY SKYDIO REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT SKYDIO WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS ON ITS LIABILITY. THE FOREGOING LIMITATIONS APPLY, EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  14. Confidentiality.
    1. Confidential Information. A party receiving Confidential Information (“Receiving Party”) from the other party (“Disclosing Party”) will: (a) protect the Disclosing Party's Confidential Information using the same degree of care, and in no event less that reasonable care, that it uses to protect its own Confidential Information, (b) use the Disclosing Party's Confidential Information for only for purposes consistent with this agreement, and (c) limit access to Disclosing Party's Confidential Information to its employees, contractors, or agents who are involved in performing this agreement, have a "need to know," and have signed a non-disclosure agreement with terms no less restrictive than those herein. Customer shall treat the terms of this agreement as Confidential Information of Skydio.
    2. Compelled Disclosure. If the Receiving Party is compelled to disclose by law, order issued by a court of competent jurisdiction, regulatory agency, or other governmental body (each, an "Order") any Confidential Information, the Receiving Party will, if legally permissible, promptly give the Disclosing Party written notice of the Order and reasonable assistance to the Disclosing Party prior to disclosure to provide the Disclosing Party with the opportunity to interpose any and all objections it may have to disclosure of the information required by the Order and seek a protective order or other appropriate relief.
    3. State Customers. Skydio acknowledges and agrees that State Customers are subject to applicable state or local public information acts, and that governmental expenditures are generally considered public information and are subject to disclosure to the public.
  15. Miscellaneous
    1. Amendment of the Terms of Use. Skydio may amend these Enterprise Terms of Use effective upon publication to its website or by giving notice to you. Such amendments will not apply to any perpetual license granted prior to amendment or to any Advanced Software Package for the remainder of the then-current License Term but shall apply to any subsequent License Term upon renewal.
    2. ElectronicCommunications. By using the Offering, you explicitly consent (to the fullest extent permitted by applicable law) to receive all notices and information relating to use and operation of the Product and Services via emails, push notifications, and other similar means, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
    3. Compliance with Laws. The Products have been designed, marketed, and sold for use solely within the Authorized Territory. All safety warnings, information, instructions, packaging, in-box materials, Mobile Apps, and support services may only be provided in English.
    4. Breach. Any breach of these Terms shall be deemed a material breach of the agreement.
    5. Violations and Complaints. Without limiting Skydio’s rights or remedies under the Terms or at law or in equity, Skydio may investigate complaints or evidenced violations related to your use of the Offering and alleged violations of these Terms and take any action we deem necessary and appropriate in connection with such complaints and violations.
    6. Choice of Law and Venue.
      1. If Customer is a non-governmental entity, this agreement will be interpreted under California state law without giving effect to any choice of law principles that would require the application of the laws of a different country or state, and any claim by a party may be brought in any state or federal court of competent jurisdiction located in San Francisco, California.
      2. If Customer is a state or local governmental entity (“State Customer”), then Customer’s state law will apply and any claim arising under this agreement may be brought in the state or federal courts located in Customer’s state.
      3. If Customer is a federal governmental entity (“Federal Customer”), United States federal law will apply and any claim may be brought in any federal court.
      4. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this agreement.
    7. Export Control. Customer acknowledges that certain of Skydio’s Offerings, or Confidential Information may be subject to US export control laws and regulations, which include, but are not limited to, the Export Administration Regulations. Customer represents that: (a) Customer is and has always been in compliance with all Laws administered by the U.S. Department of the Treasury's Office of Foreign Assets Control imposing economic sanctions and trade embargoes (“Economic Sanctions Laws”) against designated countries, regimes, entities, and persons (collectively, “Embargoed Party”); and (b) Customer is not an Embargoed Party or otherwise subject to any Economic Sanctions Law. Customer agrees: (c) not to violate any applicable Economic Sanctions Laws during the term of this agreement; and (d) not to, without limitation, disclose, transfer, or export Company's Products, Services, or Confidential Information to an Embargoed Party or other third parties, including foreign persons or entities wherever located, whether or not related to or affiliated with Customer, without first obtaining the appropriate US government authorization if required, and receiving express written consent from Company. If Customer is a non-governmental entity, Customer shall defend, indemnify, and hold harmless Skydio and its suppliers from and against any claim arising from Customer’s violation of such laws or regulations.
    8. Construction. In constructing the terms of this agreement, no presumption shall operate in favor of or against any party because of its counsel’s role in drafting the terms and provisions hereof. If the terms of this agreement conflict with a Skydio Order Form, then the terms of this agreement shall control unless the Skydio Order Form is signed by both parties and expressly identifies the modified provision of the agreement. This agreement is in the English language and its English language version shall be controlling over any other translation, except as otherwise required by applicable law. The parties to this agreement have expressly required that the present agreement be drawn up in the English language.Excluding this sentence, which shall control in all cases, the order of precedence in construction of this agreement shall be (in order of most controlling to least controlling): End User License agreement, Limited Warranty, Skydio Care Terms of Service, Enterprise Terms of Use, and (the applicable) Terms and Conditions of Sale. As between Skydio and the Customer, Skydio terms shall control over any terms agreed between the Customer and any reseller.
    9. Force Majeure. No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this agreement, for any reasonable delay in fulfilling or performing any obligation under this agreement (other than the obligation to pay money), when and to the extent such delay is directly caused by acts of God, epidemics or pandemics, quarantines, export bans, sanctions and other government actions, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, nuclear, chemical or biological contamination, explosions, collapse of building structures, fires, floods, storms, earthquakes, natural disasters, extreme adverse weather, stability or availability of the internet; the elements; telecommunication system failure; technology attacks, embargoes; strikes; lockouts; disputes with workmen or other labor disturbances; total or partial failure of transportation, utilities, delivery facilities, or supplies; or acts or requests of any governmental authority.
    10. Notice. Except as expressly otherwise provided herein, all notices shall be in writing and deemed delivered the earlier of: (a) actual receipt; (b) upon delivery by a nationally recognized overnight courier (receipt requested) to the receiving party’s address as specified herein or updated by written notice; or (c) when received via electronic communications as evidenced by either party’s contemporaneously created computer records. The parties’ addresses for notice are set forth above. Either party may change its address of record by giving the other ten (10) days’ notice. Notwithstanding the foregoing, Skydio may give notice of prospective changes to its schedule of Fees by reasonably conspicuous display on the user interface for SaaS Services or Customer’s Account.
    11. Relationship Between the Parties. The parties are independent contractors. Neither party is the agent, partner, employee, fiduciary, or joint venturer of the other party under this agreement. There are no third-party beneficiaries under this agreement.
    12. Remedies. Except as otherwise provided herein, the parties’ rights and remedies under this agreement are cumulative and non-exclusive. No single right or remedy shall be exclusive of any other which is consistent with the former. Customer acknowledges that the Offering contain valuable trade secrets and proprietary information of Skydio and its suppliers, that any actual or threatened breach of this agreement by Customer would constitute immediate, irreparable harm for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach.
    13. Waivers. All waivers must be in writing. Any waiver or failure to enforce any provision of this agreement on one occasion shall not be deemed a waiver of any other provision or of such provision on any other occasion.
    14. Severability. If any provision of this agreement is held unenforceable by a court, such provision may be changed and interpreted by the court to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions shall continue in full force and effect.
    15. Assignment.Skydio may assign this agreement, without restriction, upon notice to the Customer. Except as otherwise provided herein, Customer may not assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior express written consent of Skydio; provided, however, Customer may assign this agreement in its entirety, together with all rights and obligations hereunder, to any party that is not an Embargoed Party in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets related to this agreement, and Customer shall provide Skydio with prior written notice of such assignment.
    16. Entire Agreement. The parties may during the course of performance repetitively indicate their assent to this form of agreement, the EULA, or the Enterprise Terms of Use, such as by clicking an “Accept” icon on our website; the parties agree that once they have entered into this agreement, such subsequent manifestations of assent shall be treated as an affirmation or amendment of the contract that they have formed under these terms, and not as a series of separate contracts.In no event shall any clauses, terms, or conditions of a governmental entity customer flow-down to Skydio, or into this agreement, or otherwise be deemed to be included or apply to this agreement, without Skydio’s prior and express written consent.