Senior Product Operations Manager
San Mateo, California, United States
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond.
About the Role
You will work closely with Product Managers, Designers, Engineers, Customer Success Managers, Hardware Program Managers, Sales, and our Legal and Regulatory teams, to help launch and ensure the success of new products and features across a wide range of applications into global and domestic markets. The ideal candidate brings a technical background combined with strong interpersonal skills to collaborate across domains. In this role, they would both drive company-wide process and organization improvements while getting short term projects across the line.
Location
This position is based onsite at our HQ in San Mateo, CA (4 days onsite with 1 day flexible).
Work Authorization
We welcome every qualified candidate who is eligible to work in the United States to apply. However, at this time, Skydio does not currently offer employment-based work permits or visa sponsorship for this role.
How you'll make an impact:
- Own the rollout of major feature releases and new product launches
- Work closely with technical leadership to shape the strategy and execution of Skydio’s software release processes across hardware and cloud product lines
- Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap
- Collaborate with key team members (product, marketing, policy, support, design) to ensure pre and post launch success
- Work closely with product managers to develop metrics and dashboards to track product success
What would make you a strong fit:
- 3+ years of proven success in a similar role, driving successful operational programs within R&D and/or customer success organizations at a high-growth company
- Experience with product development
- Detail-oriented with exceptional written and oral communication skills
- Experience with data visualization, dashboard creation, and SQL
- Highly motivated and highly curious, with an eagerness to learn and grow
- Familiarity with business systems and tools (e.g., JIRA, Zendesk, Confluence, Salesforce)
Nice-to-haves:
- Drone/UAV experience and/or a passion for drones
- Experience launching hardware products
- Technical degree or background
Compensation: At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is $125,000 - $160,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success. Regular, full-time employees are eligible to enroll in the Company’s group health insurance plans. Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan. This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company’s policies and eligibility criteria.
*Compensation for certain positions may vary based on the position’s location.
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At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/