Inside LVMPD’s Multi-Drone DFR Operations

May 28, 2026

Transcript

  1. Hey,
  2. everyone. Welcome. Thanks for hanging out with us today for a
  3. bit.
  4. Today, we are talking about what multi-drone DFR
  5. actually looks like in
  6. the field. There's been a lot of interest in this
  7. topic because agencies
  8. are starting to move beyond single drone DFR and think about
  9. seriously doing DFR at scale. There's still a lot of questions
  10. about what that actually means operationally, and when people hear
  11. multi-drone, they imagine one pilot manually
  12. flying multiple aircraft on multiple calls at the same time.
  13. But that's not really the model that we're talking about today.
  14. Today's reality is much more practical.
  15. Using multiple drones to maintain coverage, to reduce your gaps,
  16. and then to support all of your operations without adding unnecessary
  17. workload.
  18. My name is Noreen Charlton, and I lead public safety strategy here at
  19. Skydio. I actually spent more than a decade with
  20. the Las Vegas Metropolitan Police
  21. Department, so I'm really excited about being joined
  22. today by Officer
  23. Russi. Um, a little bit of housekeeping before we
  24. jump in.
  25. Please go ahead and drop any comments or questions that you have right in this
  26. chat. Um, obviously, this is on a webinar platform, but we
  27. are trying to
  28. be as interactive as possible. So we'd love to hear from you throughout
  29. the
  30. session, and we will answer any and all questions throughout the way
  31. or at the
  32. end.
  33. So Joseph, um, can you start by giving everyone a quick
  34. intro, talk about your
  35. role, how long you've been with LVMPD, and what your day-to-day looks like as
  36. a lead DFR pilot?
  37. Yeah, of course. First off, Noreen, thank you for having me here today.
  38. Uh, so my experience, I've been on with Metro for about 10 years
  39. now.
  40. Uh, about six, seven years in patrol as, uh, boots on the
  41. ground handling calls for service.
  42. For the last three years, I've been in the, uh, tech ops bureau.
  43. Uh, I started with drone enforcement, then we created our drone, uh, as
  44. first responder team. So we started that from a mobile approach.
  45. Um, we did that for a year successfully, and then we transitioned over to our
  46. remote operations. So that's what I do day to day.
  47. So currently, we're operating 38 remote docks across the
  48. Las Vegas
  49. Valley, handling calls for service.
  50. Uh, I'm a lead pilot for my team. I have three other, uh, civilian pilots
  51. with me. So we're hammering calls nonstop, supporting
  52. patrol. Uh, anything that comes up where a drone can be needed,
  53. we'll send a
  54. drone out there. We don't do any random surveillance
  55. or anything like that.
  56. It's only for assisting calls for service.
  57. Uh, with how busy Las Vegas is, it's mostly just dynamic calls all day
  58. nonstop.
  59. Yeah, I think that's actually the perfect segue
  60. into the next slide.
  61. Um, so to really understand LVMPD's DFR
  62. program, I want everyone just to
  63. understand the environment that they operate in.
  64. I think when most people hear Las Vegas, they kind of just think of the Strip.
  65. Uh, maybe, you know, some of the surrounding residential areas,
  66. but most people
  67. don't realize the vast land of coverage, um, that, that you
  68. have at LVMPD. So can you talk a little bit about Vegas
  69. and specifically
  70. Metro's jurisdiction?
  71. Yeah. So Metro's kind of unique. So back in the '70s, we merged our
  72. city jurisdiction with our county jurisdiction, so we do both.
  73. So we kind of run the, the whole valley in a sense.
  74. Um, it's a very, very large valley. It's growing tremendously.
  75. We can't even really keep up with how much it's growing, um, from a police
  76. department level. But over two million people are
  77. here. There is, I believe, maybe two to three million calls for
  78. service, uh, every year. Uh, we try to cover as much as the
  79. valley as we can with drones. I believe it's over 100 square miles now.
  80. Might be a little more. Um, for our police
  81. department, I believe we're like the sixth largest
  82. agency in the country.
  83. Um, I think our number's getting close to
  84. 4,000 commissioned officers
  85. with even more civilians now. So it's a, a very big
  86. city and it's a busy city.
  87. Um, there's a, a very tight-knit community, but it is,
  88. uh, calls all
  89. over the valley.
  90. Yeah, and I think what's even more unique about
  91. it is obviously the number of
  92. visitors. I think we estimated over 40 million
  93. annual visitors here.
  94. Um, I was with the agency in 2017 and working the night of the 1 October
  95. Route
  96. 91 Harvest Festival mass shooting.
  97. Um, we started using drones the day after for
  98. scene documentation.
  99. Um, while it has obviously taken LVMT...
  100. LVMPD, uh, some years to get to the program
  101. that they are today, I kind
  102. of like to remind people that's just because the technology didn't exist the
  103. way
  104. that you needed it to operate at this type of scale.
  105. Can you help everyone understand kind of what makes the metro
  106. jurisdiction uniquely challenging, specifically from a drone
  107. standpoint?
  108. So for it to be, yeah, uniquely challenging for us
  109. from, for drones, it's just getting to those
  110. areas quick enough with the drone to assist on calls for service.
  111. My experience with flying drones for the last two years, you
  112. want to be first on scene. With the remote docks, that's helped us
  113. tremendously. Um, my drones are first on scene,
  114. I would say almost 100% of the time.
  115. Um, we are there giving, uh, critical information to patrol
  116. officers, setting the scene for them so they know
  117. what they're arriving into.
  118. Um, it's just being there for our patrol to
  119. support everyone. Vegas is so unique, and like you talked about for October 1,
  120. um, I was a trainee at that time. I was hired on back then.
  121. I was still in field training, and it was one of the most chaotic nights, uh,
  122. of my
  123. career. And seeing that we did a drone mapping mission,
  124. and that was like
  125. the spark of LVMPD starting to use drones, and then just doing building
  126. blocks from there. Um, we had a lot of trial and error in the
  127. beginning with, with drones and figuring out, you know,
  128. who can use them,
  129. how we can effectively, uh, map out things and help
  130. calls for service. And we kind of decentralized our drone
  131. unit and everyone got
  132. one, and that led to a lot of crashes and a lot of
  133. airspace violations. And then kind of brought the drones back
  134. in-house and
  135. slowly refined it from there. And now, as you can see what it is today, uh,
  136. with the 16 mobile drones and the 38 docks-
  137. Um, it's been highly successful getting there,
  138. like I said, first on scene,
  139. providing that information, getting people in custody,
  140. helping officers
  141. on foot pursuit so they're not, you know, injuring themselves jumping walls.
  142. We can do more containment instead of going after and, and, you know,
  143. chasing someone to capture versus chasing someone to contain now.
  144. So it's definitely has been a huge game changer.
  145. Um, it's a massive force multiplier on what we
  146. do as
  147. operationally.
  148. Yeah. That's super helpful. I think I also want to call out some more,
  149. um, like,
  150. information about call volume. Um, these, these numbers are from the 2024 annual
  151. report, but they give us a good baseline for the
  152. operating environment that you
  153. work in. Um, you receive roughly two and a half million calls a year.
  154. More than 425,000 of those calls are dispatched, um, in
  155. 2024, about a 7.7-minute average response time.
  156. I think that seven-plus minutes matters because DFR, obviously, as
  157. you mentioned, uh, fundamentally is about time and information.
  158. So you're also operating across 12, almost 13 area
  159. commands, which matters because DFR coverage has to
  160. map to
  161. real operational geography and not just kind of this citywide average
  162. drop
  163. a drone and draw a circle. Can you just talk about the
  164. current DFR response in Vegas? Like, how are you getting dispatched to these
  165. calls? What does that information and communication look like for you in
  166. your
  167. day-to-day operations?
  168. So for my setup, we have, uh, four monitors that I have
  169. multiple ways of looking at calls for service.
  170. So I have three different entities I have that the calls for service will pop up
  171. on, and I only do that because sometimes one system's a
  172. little faster than the
  173. other, but we're proactively monitoring calls.
  174. So when we see a call pop up, even before the dispatcher would broadcast
  175. it, I'm
  176. already launching my drone to the scene.
  177. Um, within our radius of coverage for the
  178. drones, the
  179. longest response time a drone's gonna take to reach the edge of our, uh,
  180. operational limit is about three minutes.
  181. Um, for the most part, if calls are within that bubble, we're within 30
  182. seconds we're on scene. I think my record for being on scene is
  183. within, like, 15 seconds of a shooting call because they
  184. did it right by the dock.
  185. It, it's just so important, and we'll probably talk about that later,
  186. um, with
  187. that successful call. But it's just being proactive,
  188. being on top of
  189. it. There's different ways of being first on
  190. scene.
  191. That's kind of the biggest thing is how do you jump the gun?
  192. How do you get to the call first? What do I have to do?
  193. Do I need to monitor, you know, prepared 911 and listen to
  194. dispatchers on the phone? Do we have the capabilities?
  195. Um, we looked at that, and because we have so many calls for
  196. service, it's kind of
  197. a, a sensory overload listening to every 911
  198. call.
  199. But as the call taker puts that initial details of the call in our
  200. queue, we can see it even before there's a major
  201. update on
  202. what's going on. If we see the type of call that's coming
  203. out, we'll just send a
  204. drone immediately there, and it's been highly, highly successful.
  205. Being on scene within 15 seconds to three minutes to give officers
  206. real-time updates on what's going on, seeing people fleeing from houses,
  207. you know, throwing casings, throwing guns, um, we've been getting more people in
  208. custody and making this city a whole lot safer with our whole drone program.
  209. Yeah. That's awesome. I think I want to touch a little bit on,
  210. um, how the radio
  211. system is set up there. So we spoke about having all of these
  212. different area
  213. commands. I think this is going to be important
  214. when we talk about multi-drone and
  215. launching from different areas. Um, but can you just talk a little bit about
  216. how each area command has its own specific radio channel
  217. plus other various channels and how you monitor
  218. and keep control of all of that?
  219. So with being such a large agency, yeah, we have, uh, the 12 area
  220. command channels, and then within those area command
  221. channels,
  222. there's a secondary channel and a third channel, um, if
  223. needed, if, if it gets overloaded with dynamic calls.
  224. Plus, we have our specialized unit channels
  225. that utilize us for certain
  226. things. So for the most part, um, we monitor
  227. valley-wide, um, calls for service queues,
  228. and then we usually sit on one channel, and our dispatchers know what channel
  229. we're
  230. on. So if a dynamic call comes out that we're not tracking or
  231. if if something is more static or an update happened that we didn't see,
  232. dispatch
  233. will reach out to us directly and ask us to switch over to that channel.
  234. Um, for the most part though, my team, we're on top of it.
  235. Um, the only time they'll notify us really
  236. is if we're all four of us are working a
  237. call and we don't have time to monitor other calls, and that's kind of where
  238. multi-drone comes in, where as I'm wrapping up one call, I hear
  239. another one coming out. I can send one back
  240. and send one immediately to the next
  241. call. So then by the time I finish one, I can just seamlessly transition
  242. to a new channel and start working that call. Saves time.
  243. DFR is all about saving time and getting there first.
  244. Yeah. That's awesome. I just think it's super important for
  245. people to understand,
  246. especially if you're joining us from a smaller agency where you kind of have, you
  247. know, a dispatch center and one main radio channel for all of your
  248. traffic. Uh, Vegas is obviously very complex with the size of
  249. it and how many,
  250. you know, the area that they serve.
  251. Um, so just something to keep in mind as we
  252. get through more of this, and we're
  253. gonna talk through a specific case study here soon.
  254. Um, in September of 2025, LVMPD secured a
  255. major regulatory milestone, which was BVLOS in Zero Grid
  256. and the multi-drone approval. Um, from the operator side, what
  257. did this approval make possible that was difficult or even
  258. impossible before that you had it?
  259. Well, if we don't have our BVLOS in Zero Grid,
  260. it completely
  261. restricts us on what we can do operationally.
  262. And then
  263. if we didn't get that waiver, we would need a officer on
  264. scene first to observe our drone flying to the scene.
  265. So getting that BVLOS waiver in the Zero Grid,
  266. huge, huge, huge success for us to go and not gum down our
  267. operations. Um,
  268. if we-
  269. Can you just speak a little bit about the, um, all the airspace there?
  270. You have multiple airports. You have Nellis. You have all...
  271. Can you just talk a little bit about your airspace that you, you face there?
  272. Yeah. So we have, uh, an Air Force base called Nellis Air Force
  273. Base, which is a, a large presence.
  274. We have Harry Reid, which is one of the most popular airports,
  275. and then we even
  276. have, um, private airports in, uh, North Las Vegas
  277. that where it's where a lot of people do training and get their pilot's license.
  278. So there's flights nonstop and all over.
  279. So with our certificate of authorization, we worked it out.
  280. We have Our areas where I, I actually brag our CO is the
  281. best in the country because it's how tight we can get to the airport.
  282. I can almost fly up to the fence line of the airport.
  283. It's just the arrival and departure where we can't touch.
  284. Um, and even if we needed to, we can call, you know, SGIs in and get
  285. in those airspaces. But having that BVLOS and having the CO the way
  286. we have it allows us for more coverage, faster response, less
  287. phone calls to the FAA, less phone calls to the tower to get us
  288. there
  289. on scene first. And that's honestly the thing I'm gonna
  290. hammer in today
  291. is you wanna be on scene first to give all the updates.
  292. That's the whole purpose of having a drone in a dock ready to go,
  293. is to get there immediately to give updates.
  294. 'Cause things change dynamically on all these calls for service.
  295. Anybody who's been in law enforcement, you know you get details,
  296. two minutes later
  297. it can be completely different.
  298. Yeah. And I think now we've kind of established
  299. what the jurisdiction looks like,
  300. so let's talk a little bit about coverage.
  301. You've mentioned some of these numbers already.
  302. Um, but here we've highlighted kind of the
  303. actual footprint of the DFR program
  304. today in Las Vegas. You have 12 different lo- dock locations.
  305. You have 38 docked drones. You have/had
  306. 16 mobile DFR drones. And in total you have about 130
  307. square miles of your jurisdiction covered.
  308. So this is the point where kind of the operational questions start to change.
  309. Uh, when an agency obviously has one drone,
  310. the question is, can we get this drone
  311. to a call? But when you have multiple, uh, docks in different
  312. areas, the question is, well, how do we use the right drone from the
  313. right place at
  314. the right time without overwhelming the operator?
  315. And this is where multi-drone becomes extremely relevant.
  316. So before the docks were installed, LVMPD built a
  317. mobile DFR, um, capability. So can you talk a little bit about why
  318. that mattered, and what did mobile DFR prove for the
  319. agency, um, and how did patrol respond once they
  320. started seeing
  321. drones arrive on their calls?
  322. So when I started mobile DFR, uh, we did that
  323. K-9 model. So it was us paired with another pilot,
  324. a civilian
  325. pilot, and we were valley wide, um, responding to
  326. every call for service. So it was kind of difficult because you're
  327. essentially the dock on wheels, right?
  328. And you need to understand your valley and kind of put yourself in a position
  329. where you're kind of guessing where the next dynamic call's gonna come out at.
  330. So you would look at your crime maps and stay in those hotspot areas, which we
  331. were very successful. Um, in my experience, if we
  332. weren't within, you know, five to 10 minutes of
  333. driving distance to a call, we weren't gonna be successful.
  334. So you really had to position yourself in the right areas.
  335. And then you take in account for rush hour traffic and trying to maneuver around
  336. the valley. Um, the way Las Vegas is split, it's kind of split,
  337. um, east and west, uh, with the highway.
  338. So if you're picking a side, you're kind of stuck on
  339. that side for the night in
  340. mobile DFR. The difference having, you know, the docks now is
  341. you don't worry about traffic.
  342. But patrol, when we first, uh, started mobile DFR, they weren't really
  343. too sure on how it was gonna work. They still requested the helicopter over
  344. us. Um, it wasn't until we just proactively
  345. started jumping these calls, getting first on scene,
  346. providing those information,
  347. and really relieving the officers during those foot pursuits, um, they started
  348. loving us a lot more. And now we're requested on every single
  349. call all the time. Um, they, they almost demand us to be there
  350. because we're such a,
  351. a good eye in the sky, and we relieve them of so much
  352. responsibility.
  353. We become the radio traffic. We become their perimeter.
  354. We become everything for them so they can focus just on their officer
  355. safety and their tactics. And when I was in patrol, that's one thing that I
  356. loved about, you know, the helicopter coming to my calls
  357. is they relieved me of all
  358. that. And now having a drone, you know, you have multiple little mini helicopters
  359. doing that same stuff for patrol on multiple different calls.
  360. So it is still a huge, huge game changer, and, uh, it's nothing but love
  361. from patrol now. They, they, they can't live without us.
  362. Yeah. That's awesome. I think we didn't even set
  363. that up in the beginning, uh,
  364. that, that you guys have an air unit, a very robust air unit that's out almost,
  365. you
  366. know, 24/7 responding to calls for service.
  367. It's kind of a muscle memory thing that you just request air
  368. and you don't think
  369. about drones. But this slide in particular, um,
  370. is speaking to the
  371. metrics thus far in 2026. You've completed more than 9,700
  372. DFR flights, and you're averaging more than 2,000 a
  373. month at this point.
  374. Um, supported more than 6,000 calls for
  375. service and assisted in
  376. 442 arrests. I think these stats were pulled from a week or two ago.
  377. The important thing here is to note that DFR is just, like,
  378. not an occasional use
  379. tool, right? It's becoming a part of the operations for
  380. all of your patrol,
  381. and that level of flight volume creates a very different set of questions around
  382. staffing and your prioritization and your workload and how you keep drones
  383. available for the next call that comes in.
  384. So when you look at these numbers, what do they say to you about how
  385. DFR has changed day-to-day operations, not only for your team in DFR,
  386. but also for patrol? And you kind of touched o-
  387. on this a little bit in the last
  388. slide, but talk a little bit more about just how
  389. you're seeing these changes and
  390. the growth as you continue to move into the DFR space.
  391. Yeah. With, with the way Las Vegas is and how inundated with calls we are, this
  392. number would easily be doubled if we had double the staffing.
  393. Um, there's so many calls that we just can't get to,
  394. so we're prioritizing the most
  395. dynamic ones first. Um, but yeah, it's like I said
  396. before, it's a complete game changer on us getting
  397. the calls and being
  398. first on scene and assisting patrol.
  399. Um, there's times where patrol would have to
  400. go, you know, far out
  401. into the desert or on top of rooftops to check for people.
  402. Now you get the drone to do it. Um, for article searches, for lo-
  403. locating subjects, it's just so much easier and
  404. faster for the drone unit to do it. Um, missing kids
  405. is almost a thing of the past now. When parent calls in,
  406. we're getting the drone
  407. over there. We're finding the kid almost immediately.
  408. Um, it, it's just such a... I'm gonna keep saying this, it's a
  409. game changer, a force multiplier.
  410. It's so important now for our city to have drones and to expand our drone unit.
  411. As big as we are, you know, we wanna triple it.
  412. We want, you know-
  413. I want to have a hundred and fifty pilots and I want, you know,
  414. a hundred docs
  415. because we're just so successful and it's so helpful.
  416. And the public perception has been very positive because we're very
  417. transparent as an agency. So we post all of our flights
  418. publicly to our LVMPD page. We have very strict policies
  419. that we follow. We make sure that everyone is not randomly
  420. surveilling. We're not checking backyards, uh, unless it's for a purpose,
  421. for a crime, for a call for service.
  422. Yeah, that's great. And I think you've mentioned some of these
  423. numbers.
  424. Um, first on scene, you've only mentioned a thousand times
  425. already, so let's talk
  426. about it. Um, I think this is... this slide's just showing more of the
  427. operational
  428. impact, right? You, uh... we're reporting 70% first on scene.
  429. I put a little asterisk here because I want to start there.
  430. There's a little bit n- of nuance behind that number.
  431. Can you explain how LVMPD defines first on scene and what
  432. that metric does or does not capture here in 70%?
  433. Yeah. So when we do our, like, post-flight reporting, um, we check a
  434. box if we were first on scene. That means beating patrol to the scene.
  435. The issue is we're also requested on, you know, missing person
  436. calls. We're requested on all different types of
  437. calls where we're not first on
  438. scene. We're doing article searches. We're helping out in various ways.
  439. So it's kind of inaccurate on how we're first on scene.
  440. We need to change our reporting system to be, you know,
  441. if the call was generated and you got assigned to it at the same
  442. time as patrol,
  443. who's first on scene? It would be us 100% of the time.
  444. Um-
  445. Yeah. I th- I think that's just important for everyone
  446. to know here because you
  447. mentioned, like, your, you know, first on scene's obviously of utmost
  448. importance.
  449. This is how it's reported out, but that's the perfect explanation, right?
  450. There are other calls for service that you go to that aren't, like,
  451. the priority
  452. zero call that you're getting there before everyone else, but they're in assistance
  453. of the officers that need some additional, uh, coverage.
  454. Um, so we've also called out kind of here
  455. that you have more than
  456. 490 calls cleared without patrol response, 1,900 persons
  457. located and more than f- 535 vehicles.
  458. Obviously, first on scene is one of the most important DFR metrics.
  459. Um, but this really speaks to the value of
  460. getting that aerial awareness for
  461. officers just in general. Um, the cleared without patrol
  462. number is also important be- because it shows that your DFR is not
  463. just accelerating response. Um, it can also help
  464. agencies avoid unnecessary response, uh, when the drone can fly over and the
  465. pilot can verify that the call doesn't actually require
  466. patrol to continue.
  467. So when DFR clears a call without patrol, what kind of calls are you guys
  468. typically seeing that those are for?
  469. So it's mostly, like, those, um, lower priority trespassing
  470. calls, people causing disturbances.
  471. Um, it's a lot of, uh, unhoused people that are
  472. in areas where people call in, like businesses.
  473. We call in at shopping centers.
  474. So we'll also look at calls that have been holding for a while
  475. if we have downtime,
  476. which is very rare. Um, but we'll send the drone over there,
  477. and we'll check
  478. to see like a 7-Eleven if that person is still outside, you know,
  479. causing a disturbance, yelling at people.
  480. We'll let the patrol supervisor know, "Hey, that person's gone.
  481. Looked around the area. We don't see anyone." Uh,
  482. we'll have dispatch
  483. recall the person reporting and be like, "Hey, our drone just checked. It's not...
  484. They're not there. Do you want to cancel the call?"
  485. And they'll cancel it, or the
  486. patrol supervisor will just cancel it.
  487. Um, just two weeks ago, we had a very dynamic
  488. call. It was a shooting that turned into a barricade in our
  489. downtown area, which
  490. our downtown area command, um, encompasses, like all of Fremont
  491. Street Experience, uh, part of the Strat and, uh, a
  492. large area. And they had, I believe it was over, like, 40
  493. calls for service pending, where they just didn't have the resources.
  494. And they're pulling officers from other area commands to help out.
  495. And, um, our watch commander sits with us at our,
  496. uh,
  497. stations, and I hear him asking for more resources.
  498. So
  499. I had my team, you know, "Hey, still handle the valley on calls for
  500. service.
  501. I'm gonna jump over and start clearing out these calls for
  502. downtown."
  503. So I checked on all those longer holding calls.
  504. Um, some of them were property pickups, some of them were trespassing ones.
  505. Everyone was gone. Um, and we just cleared them out to help clear
  506. out calls,
  507. call back the person reporting, and let them know, like, "Hey,
  508. we're a little
  509. busy. I see you're not in the area anymore.
  510. Do you still want our assistance?" They usually say, "No, we'll call back later."
  511. And that's just how we free up more patrol units.
  512. So as such a large agency, we're able to do that.
  513. If there's smaller agencies out there, you know, you'll be first on scene for
  514. everything, and even those disturbance calls,
  515. when you're first on scene, they may
  516. turn into nothing. They may just walk away,
  517. and you clear it out, or they pick up a
  518. rock or a stick, and they start changing a misdemeanor to a
  519. felony. You know?
  520. And we've seen that many times.
  521. So, I mean, if you're-
  522. Yeah, I think this is kind of one, one of the most unexpected parts of DFR
  523. was
  524. being able to do this, and I think all of the examples you
  525. provided are, are super
  526. helpful to anyone who has joined us, um, to understand how they could be clearing
  527. calls for service with the pilot and the drone.
  528. Um, so pulled this from a presentation
  529. that you guys had recently.
  530. Um, this daily flight volume chart explains
  531. why LVMPD's
  532. model cannot be built around occasional use.
  533. Uh, you can very clearly see days with very
  534. high flight volume,
  535. often in the kind of 70 to 100 flight range and sometimes even higher.
  536. Um, but this also explains why multi-drone
  537. matters.
  538. When flight volume is this high, you know, your drone availability, the
  539. battery cycles, the prioritization of your calls for
  540. service, your operator's
  541. workload, these all become really, um, operational issues.
  542. So what does a high volume day feel like from your seat as a DFR
  543. pilot?
  544. It's, uh, it is the same as when I was in patrol.
  545. [laughs]
  546. It's just call to call to call nonstop.
  547. Um, the only difference is, you know, I'm not in 120 degrees in a full
  548. uniform. Um, but it, it is taxing on the pilots, and I see some
  549. of our guys that are civilian pilots, um, getting a little stressed out
  550. and worn down, um, because we're short-staffed.
  551. You know, I say we're short-staffed, but we have a large staff.
  552. It's just we have so much calls, and we can do so many flights.
  553. We need to have more bodies. But those busy days, it's
  554. nonstop back-to-back calls, and sometimes you got to catch up on your
  555. post-flight reports at the end of the day.
  556. Yeah. And then this, this graph is for hourly flight distribution.
  557. Um, and it's showing when demand is occurring throughout the day.
  558. And so you can see that flight activity kind of ramps up
  559. significantly in the
  560. morning and then pretty much remains high through your swing shift hours.
  561. Um, I think this pattern matters because it
  562. really helps, uh, inform
  563. staffing for a program like this, and this is also why the staffing
  564. conversation
  565. should not be separate from DFR or from a multi-drone
  566. conversation. Um, from your perspective, how does the hourly demand
  567. affect how you guys staff the DFR unit and then prioritize that coverage?
  568. Well, so these stats actually show when we're logged on.
  569. So we log on at 7:00 in the morning, and then our swing shift logs
  570. off around, you know, 11:00. So you could see the second
  571. we logged on, we're hit with calls, and it's carries throughout the entire
  572. day. Um, it, it's a lot to go off of.
  573. For the, uh, midnight to 6:00 in the morning,
  574. there is calls holding, you know, and we can't get to them 'cause nobody's
  575. there.
  576. We're on call, um, but it's not for patrol calls for service.
  577. It's for, like, mapping missions or assisting on barricades.
  578. So if we did have our 24/7 coverage, those bars would just
  579. be as high as the other ones. We're a 24-hour city. We're nonstop.
  580. Everything's open late, you know.
  581. You, you've, you've been with us, uh, back in 2017. You know how Las Vegas is.
  582. It's a 24-hour city. Everyone comes here to have a good time,
  583. and it is
  584. nonstop. So we are-
  585. Yeah
  586. ... we are transitioning to a 24-hour coverage
  587. model here in the next couple
  588. months. Um, we're hiring eight more people,
  589. and that'll kind of help us stagger our
  590. hours. So the next time you see this graph
  591. though, it's gonna be just straight
  592. across the board, uh, nonstop flights.
  593. Yeah. That's helpful for people to understand.
  594. Um, also interesting, and I think there
  595. are some questions in the chat about this.
  596. Um, you guys use a mixed staffing model, which is super unique to your agency.
  597. A few others are doing the same, but I wanted to highlight this because
  598. it's one of
  599. the topics that I hear most about from agencies across this country.
  600. You have commissioned supervisors and sergeants.
  601. You have commissioned police officers, and then you have civilian remote pilots.
  602. Um, one thing that obviously stands out is the civilian remote pilot role.
  603. Uh, can you just talk briefly about who those
  604. pilots are and how they are
  605. hired or selected for the unit?
  606. So we started off opening civilian applications to
  607. everyone, and we were looking at the best candidates
  608. which we found were retired military Air Force guys that were
  609. flying the, the MQ-9s and the Predator drones.
  610. Um, those hires were phenomenal. They were great.
  611. We have other hires that came in that didn't really have the police
  612. experience,
  613. didn't really know, but they were great drone operators.
  614. Um, that's a h- bigger hurdle for us training-wise because
  615. we're
  616. training them on police operations, patrol tactics, helping
  617. coordinate, um, perimeters and calling pursuits.
  618. So operating in that more dynamic area, it was a little bit of a struggle, but we
  619. have a 19-week training program we put our pilots through.
  620. So we, we don't just send them, you know, out to the wolves. They're with us.
  621. We do our daily observation reports.
  622. They're with me as my little trainee for 19 weeks until, you know, we
  623. get them up to speed. But it's definitely, uh, an interesting
  624. model on how we're doing it. Um, we do at least one commissioned
  625. officer on shift, um, for every civilian.
  626. So it's usually one police officer and then three civilians.
  627. And the lead officer is going to be the ones that
  628. are filtering the calls, looking what's dynamic, kind of
  629. teaching and educating the civilian pilots.
  630. Like, "Hey, this is a priority call because it says
  631. this, this and this." You know?
  632. Just based off... 'Cause we go off 400 codes.
  633. Like, just based off the 400 code doesn't
  634. necessarily means
  635. that call is more important than this other one.
  636. So teaching them that was a big hurdle.
  637. Um, it would have been, you know, 1,000 times easier to do all commissioned
  638. officers. And if you have the ability to do
  639. that, it, it's just a seamless transition, but it's difficult to
  640. pull, you know, patrol officers from the streets to do it.
  641. And also, some of our civilian pilots, like the retired Air Force guys, I
  642. learned more about the airspace and drone flying from them than I've
  643. learned
  644. anywhere else. So having the right hires and the right
  645. civilians that you pick just expand your unit, and it, it's all positive.
  646. So tho- those two-
  647. Yeah
  648. ... points. You just got to be, you know, kind of choosy on who you're hiring.
  649. Yeah, absolutely. And I think that rolls clearly into what we're seeing
  650. is the
  651. core challenge for agencies across the country.
  652. Um, the number one barrier to starting or even just scaling your DFR program
  653. is finding the right people to staff it.
  654. Um, and once agencies understand the value of
  655. DFR, the next question
  656. immediately becomes, okay, how do we support more coverage without
  657. needing one dedicated operator for every single drone and every single
  658. dock? Um, so that's the problem that multi-drone operations
  659. is trying to solve, uh, but it has to be solved in a way that's
  660. safe and
  661. realistic for operators. The technology obviously can help with
  662. this, but
  663. only if your operating model is realistic for the people that are
  664. actually doing the work. And so when we work with an agency to
  665. understand the deployment, we take a data-driven approach, uh, with
  666. historical call for service data for basically all of the reasons,
  667. um, Joseph just covered. So the locations of your drones
  668. and docks should be
  669. directly related to your call volume.
  670. At the end of the day, one drone can only respond to one call
  671. for service at a time, no matter how fast it flies
  672. or for how long it can stay
  673. in the air. So in this particular simulation,
  674. we looked at about
  675. 500,000 calls for service across Clark County, and we just asked a
  676. simple question: If DFR coverage expands,
  677. how much of that call volume could drones theoretically reach and how
  678. quickly? And so the key point is that coverage will improve as you
  679. add more docks, but then that creates a second issue.
  680. How do you staff all of those docks and that coverage?
  681. So just to kind of briefly show what that looks like, with 15 docks,
  682. the simulation shows a very limited reach.
  683. It's like 1.29% of calls reached under 120
  684. seconds, and that's 18% of the total of the
  685. 500,000 calls for service. This is obviously valuable, but it shows a huge
  686. constraint, right? A small number of docks can support
  687. Important areas, but it does not create this broad coverage
  688. across a large jurisdiction like Las Vegas.
  689. But as the number of docks grow, the coverage changes quickly.
  690. So here's that at 44 docks, 11.2% under
  691. 120 and almost 40% in total.
  692. 168 docks, we're getting to, you know, 64% in under
  693. 120 seconds. Um,
  694. but now let's talk about the staffing commitment.
  695. Uh, at 15 docks, one-to-one staffing is a huge
  696. commitment, right? That's 15 docks with 15 operators.
  697. At 44 docks, a one-to-one staffing model is basically
  698. impossible, and at 168 docks, it just totally breaks.
  699. No agency is going to staff DFR by simply adding one
  700. operator for every single dock forever until they've fully grown their
  701. program.
  702. So that becomes the question of why multi-drone.
  703. Um, the goal here is to create a model where a
  704. smaller number of
  705. trained operators can manage distributed drones when
  706. those assets are solving a real operational problem.
  707. So that's what you're seeing here.
  708. So when we say multi-drone, we don't mean one pilot
  709. manually flying several aircraft on multiple
  710. different unrelated calls for service.
  711. We mean a trained operator using more than one aircraft when it solves a
  712. specific problem. So that could be continuity of a call, right?
  713. On station relief. That could be coverage, that could be containment, or just
  714. transitioning from one call to the next.
  715. Um, and a lot of this is about automation, right?
  716. It's about remote operations and having really disciplined procedures
  717. to
  718. keep your drones available, maintain visibility, and really reduce
  719. the gaps that you have in your coverage.
  720. So Joseph, when agencies hear multi-drone, I think we've talked about this quite a
  721. bit, what do you think they misunderstand about
  722. what it actually looks like in the
  723. field?
  724. Well, I think the big misunderstanding is, yeah, like you said, you can't
  725. fly multiple drones to multiple calls.
  726. You can't have your eyes on four different screens of drone
  727. flying and give four different updates.
  728. Uh, especially like for us, when I have somebody running on this call
  729. or
  730. I'm setting up containment, I have to watch this house.
  731. So if someone runs out the back, you can't break that focus.
  732. The best use for multi-drone is like continuing a
  733. call, is on-scene relief. So I'll have one drone on a call, it's
  734. getting low on battery, I'll send a second one, get it on scene,
  735. get it set up, and
  736. then send the other one back. That's kind of the majority of what we're
  737. doing.
  738. There's another aspect to it when you're controlling multiple drones
  739. over
  740. multiple different areas where we have different radio channels, is
  741. when I'm going
  742. to a call and let's say it's, you know, a, a higher priority
  743. call, but it's not the most dynamic call, and then something pops off that's
  744. extremely dynamic. I don't have to wait to send
  745. that drone back and
  746. to land it, then send a second one. I'm immediately sending that new drone
  747. to that more priority call, and I'm letting my dispatcher know, "Hey,
  748. I have to
  749. send this one back. I have a better call I have to go to." So
  750. that's where
  751. multi-drone saves us to get us first on scene even quicker.
  752. Um, with the autonomy flight too is I monitor the drone coming back
  753. and it lands in the dock on its own. It flies back on its own.
  754. It uses, you know, Pathfinder to avoid buildings
  755. and everything that we, you know,
  756. don't want to crash into. So it is a huge, like, stress reliever for
  757. us, and it lets us get to those priority calls
  758. faster.
  759. Yeah. And I think that's a perfect segue into
  760. our next section here.
  761. Um, we've obviously talked about your
  762. jurisdiction.
  763. We've talked about why multi-drone matters from a staffing perspective,
  764. um, and from scale. So now we'll talk about how you
  765. are actually operationalizing
  766. it. Um, and I really want to kind of move from
  767. this concept of
  768. multi-drone into what your team is actually doing in response to call for
  769. service. So first we'll talk about dock hives.
  770. Um, this is one way to create operational
  771. depth in your high
  772. volume areas. This is something we believe very strongly in.
  773. The idea is that incident volume is not evenly
  774. distributed, right? You obviously have hotspots,
  775. but your incident volume could be
  776. over a large area like the jurisdiction that Metro serves.
  777. Um, some areas just generate more calls, there are higher priority incidents, and
  778. they just need more continuous aerial availability.
  779. A hive gives you more than one drone in the
  780. places where that demand exists, and that means one drone can be
  781. on a call for service and another one can be ready and charged,
  782. available to
  783. relieve, and another could potentially be
  784. dispatched to another nearby
  785. priority call. And this is where multi-drone becomes extremely
  786. practical.
  787. It's not just having more drones, but it's having more available
  788. opera- or m- more available options for the DFR
  789. pilot, the operator.
  790. Vegas obviously has several hives.
  791. We mentioned at the beginning 12 dock locations, but 38
  792. docks. How do the hives change what you can do
  793. compared to having
  794. only one available kind of drone in one location?
  795. For me, the hives are, are mandatory.
  796. You can't really have a DFR operation without them.
  797. Um, for all of our sites, we're paired in three at all of our sites
  798. except for our
  799. headquarter location, we have five.
  800. Um, I would honestly recommend if you're a high volume city to have five
  801. drones per hive, 'cause it's just so amazing to go
  802. to a call, do that on scene relief. But also when that call's finished
  803. and those
  804. drones are charging, like if you used one or two
  805. and another call pops off in that
  806. area, you have that third drone ready to go.
  807. You're not limited on waiting for drones to charge.
  808. So that's where it's a huge game changer.
  809. We've had calls for service, like for our headquarters at,
  810. it's very busy in this
  811. area and we've used all five drones
  812. on one call before, or we'll use one drone for a full call,
  813. land it,
  814. and immediately another one. Or we have three pilots flying
  815. three drones out of that hive at once for three different
  816. calls.
  817. It's, it's nonstop. You can never have enough drones,
  818. but for the hives,
  819. the minimum of having three is good.
  820. I would recommend five per just on my experience Um, or as many as you
  821. can fit on a rooftop. It's-
  822. Yeah, you h- you heard it here first. You can never have enough drones.
  823. I, I-
  824. You can... No, you... We need more drones. We need more.
  825. Yeah. [laughs] So let's talk a little bit about
  826. on-station relief.
  827. This is absolutely the most common and most straightforward multi-drone use
  828. case. Um, so what you're seeing kind of in this
  829. image is, like, we'll say
  830. DFR-1, that's our first drone. Um, it's on a call, the battery's getting
  831. low, but rather than lose eyes on the scene,
  832. you are going to
  833. send DFR-2 to that exact same call. So now you...
  834. one pilot has two drones in the air.
  835. Like Joe mentioned, because of the autonomy, it
  836. is going to go to that point that
  837. you need it to go to on its own. Once DFR-2 has eyes on
  838. scene, then your low battery DFR-1 can return
  839. home.
  840. So one pilot has two up in the air at one time.
  841. This might sound simple, but, like, operationally, this is a huge deal.
  842. Uh, if the scene is still active, a battery swap is going to
  843. create a huge visibility gap. Um, the suspect can move, the vehicle
  844. can leave, you know, officers are gonna lose the information
  845. that they need.
  846. Uh, so on-station relief is about continuity of the call.
  847. You mentioned that this is the majority of your multi-drone usage.
  848. Can you just walk us through how this looks from your seat, and how do you
  849. decide whether a call is important enough to send relief from
  850. another drone?
  851. Yeah. So when we're going to a call, and let's say that it's turning
  852. into a barricade or somebody just
  853. ran and we know that they're under this certain area but
  854. we can't get to it for whatever reason, 'cause there's heavy tree coverage or
  855. there's a patio cover, and we're not gonna drop the drone,
  856. you know, right on top
  857. of them. Um, we're gonna cover that area and keep eyes on it.
  858. So anybody that moves from that bubble, we're gonna see it, and it's highly
  859. important we can't lose the eye on it.
  860. Um, especially if it's going to be, like, a barricaded subject, if they're gonna
  861. run out the back. Um, to... For officer safety,
  862. we're gonna push our officers
  863. a little bit away from rear containment and have the drone with eyes on, so they
  864. can count on the drone. Um, so when our battery is getting low,
  865. operationally, you need to do your own battery
  866. management.
  867. Um, Skydio does a great job of giving you a,
  868. a wheel of your
  869. battery with green, yellow and red, so you kinda know, like, "Hey,
  870. the drone's this far out. Uh, once it hits yellow,
  871. it's gonna send it home,
  872. so I need to send my new one out, you know, now." You know,
  873. don't wait for the
  874. drone to come back. So once we do send that second one,
  875. we'll pick a spot so
  876. they don't, you know, overlap each other or go near each other.
  877. Once we move into a position and we get that second drone eyes on the
  878. same way we
  879. did for the first drone, then we'll send the first drone back.
  880. Now, the nice thing is, with that autonomous return, is now I can
  881. focus on that second drone on my containment and don't have to worry
  882. about navigating around buildings or making sure the drone's gonna land
  883. home. You keep a loose eye on it, um, and it's on the same, uh,
  884. screen. So you keep a loose eye on it, make sure it gets home, and boom, you're
  885. keep going. And sometimes for our coverage,
  886. we have overlapping docks where
  887. sometimes we have access to nine drones at once.
  888. And just from, like, an operational standpoint,
  889. I'll send one drone
  890. from one hive, and to save the other two drones from
  891. that hive,
  892. um, I'll send a second drone from a completely
  893. different hive just in case other
  894. calls for service come out, so I don't burn all three at one location.
  895. So it's very, very useful. It's very important.
  896. It's something we hammer home a lot in our training, 'cause it's what you're gonna
  897. be doing. It's what patrol and supervisors rely on for you to
  898. maintain that eye. It's very important for us.
  899. Yeah. And before we play this video, I kind of just want to set this up really
  900. quick. So this is a real screen recording from
  901. your DFR command
  902. map, and it's showing on-station relief in
  903. action.
  904. Um, everyone's gonna see kind of one drone
  905. already on a call, and then the second
  906. one moving in. Quick note, I absolutely sped this up in the interest
  907. of
  908. time so that you can see kind of the full relief process in a short amount of
  909. time. Um, but in real operations, you know, you're managing this with
  910. actual flight time, and battery status, and radio traffic, and all of the other
  911. things in mind. Um, what I personally love about this example
  912. is how
  913. ordinary it is for the LVMPD team. Um, when we had kind of
  914. a dry run of this session last week, I just asked, you know, "Do you have an
  915. example of this?" And you were able to send this over to me from a
  916. call for service
  917. that happened within, like, I don't know, 30, 45 minutes of us having that chat.
  918. So this is something that you do all the time.
  919. It's a very much routine part of your DFR operations, um, and a
  920. huge piece of why multi-drone. Um, so we're gonna go ahead and play that
  921. now. And then Joe, can you kind of just walk us through what
  922. we're seeing here in
  923. this video?
  924. Yeah. So you can see the drone that's flying
  925. towards our, uh, target
  926. location. The static drone is gonna position themselves just a
  927. little bit out of the way, but still keep the eye,
  928. and then our new drone will take
  929. over their spot, get the new eye.
  930. And then once everything is set up, the pilot will send a return to home
  931. protocol
  932. on that drone and send it back. And this one is actually two different
  933. hives,
  934. like I mentioned earlier. So we're not gonna burn all the drones at,
  935. at one hive.
  936. And then boom, back on scene, continuing operation, no problem.
  937. Yeah. That's, that's super helpful, um, for everybody to see that in action on
  938. how that works. Um, deploying to a second call for service
  939. is also
  940. another practical multi-drone use case, but you've already touched on it.
  941. Like, the operator really needs to have
  942. visibility on one scene in
  943. case things change dynamically. They need to get
  944. that information back to the
  945. ground. There's no point in having a drone
  946. overhead if you can't let your officers
  947. on the ground know what you're seeing and prepare them with the information that
  948. you have. Um, but this is more about, like,
  949. kind of transitioning to a second call
  950. for service. So, um, this is... this one we see,
  951. DFR-1, is currently on a call, but it could be wrapping up and ready to
  952. return home. But a second call comes in
  953. and requires DFR.
  954. So DFR-2 can begin moving toward the new incident, um, so that
  955. you're not losing time waiting for the first drone to kind of fully
  956. reset. Uh, and in some cases, both drones may absolutely
  957. be airborne during that transition, with the operator managing a handoff
  958. rather than actively working two unrelated calls.
  959. Uh, in a high volume environment like LVMPD,
  960. obviously this very much
  961. matters. Multi-drone helps the unit maintain this
  962. kind of- ...
  963. tempo across calls. Um, so what has to be true for you from your
  964. perspective before you are comfortable sending, let's say, DFR
  965. 2 to a new call while DFR 1 is, you know, still returning or
  966. wrapping up on its original call?
  967. Well, just trusting your technology and your equipment and your software.
  968. That pathfinder, you can see the, that pink line for DFR 1.
  969. It's automatically changing its path around the building.
  970. That's something we rely on a ton. Um, with all the buildings we have around
  971. here,
  972. especially downtown, um, I've trusted the drone to go around, like
  973. the Circa, and it does it flawlessly.
  974. Um, for this kind of situation for departments
  975. so they know, if I'm wrapping up a
  976. call with DFR 1 and a second one comes out and that call's completely
  977. done, what I'll do sometimes is I will send that, uh, DFR 1
  978. drone to that second call with its little bit of battery life left as I'm sending
  979. the second one there, so I can maybe get an eye a little faster,
  980. call it out, and then swap them out there.
  981. So the multi-drone, it just helps us, you know, get
  982. resources there quicker, keep eyes on longer,
  983. and you have to use it
  984. tactfully and correct or else it's not gonna be successful.
  985. So when you're picking and choosing your operators for your drone
  986. program, I
  987. recommend strong patrol backgrounds, cops that have been boots on the ground
  988. that know what they wanna see 'cause they've done patrol long enough to know
  989. exactly where they need to go and how to filter out the calls.
  990. And then you just apply the drone knowledge to them, and you'll have a very
  991. successful program.
  992. Yeah, that's a great call-out. Um, the other thing that we spoke about
  993. was setting
  994. perimeters, uh, and this is where multi-drone can be especially
  995. useful
  996. around really complex scenes that cover a large area.
  997. So a single drone obviously gives you one perspective, but for these larger outdoor
  998. spaces or perimeter containment or moving incidents, let's
  999. say maybe a vehicle pursuit, uh, multiple drones can hold different
  1000. angles or kind of likely exit points while patrol units move into
  1001. position. Um, and so w- what we're thinking about
  1002. now when we look at this image, um, we've kind of set up the concept of,
  1003. like a
  1004. vehicle pursuit, right? We have one drone following the vehicle,
  1005. and we've set
  1006. two others up on intersections of a potential route this vehicle may go.
  1007. You talked about kind of using drones in this sense as kind of like an aerial
  1008. PTZ camera. Can you talk a little bit more about this
  1009. use case?
  1010. Yeah. So if we get a vehicle pursuit, let's just say they're going westbound up
  1011. a
  1012. street, um, we'll send the first drone to the
  1013. direction where they're going
  1014. and try to cut them off so we can get a whole long eye down that street.
  1015. The next two drones that I want to send are gonna be if
  1016. that car
  1017. takes a left or a right-hand turn, we can still stay with it.
  1018. A lot of the times, um, officers are losing eyes on the vehicle for
  1019. pursuits. Um, sometimes the danger outweighs the
  1020. pursuit, and they're
  1021. gonna discontinue, but we still wanna stay with that car.
  1022. Um, the biggest win for us is when that car does take those
  1023. quick turns, and they go off these side streets,
  1024. and the drone is right there.
  1025. You know, they might lose patrol because they took
  1026. six or seven turns immediately,
  1027. and they're tucked away in this neighborhood, and then they bail,
  1028. but the drone's
  1029. on top of it. We didn't lose them. We have a good eye in the sky, and
  1030. when they
  1031. start running through alleys or hopping walls and backyards,
  1032. now we're setting up
  1033. containment. And then we can transition those three
  1034. drones and push them over and
  1035. have that containment set up. For the most part, when we're doing this,
  1036. if we do get a vehicle that does zigzag through neighborhoods
  1037. and, and bail,
  1038. uh, I'll start pulling other pilots and be like, "Hey,
  1039. I'm gonna control this one.
  1040. You control this one for me." Um, there is the capabilities for me to control all
  1041. three at once, but it does gum down your operations a
  1042. little bit 'cause you're
  1043. taking your eyes away from your target.
  1044. Um, but setting it up, you can do, if you're quick enough, a few clicks,
  1045. send your drones autonomously to your points, position them where you want to
  1046. position them, and you're operating all of them on your
  1047. own.
  1048. Yeah, and I think, um, the biggest piece about multi-drone,
  1049. and this is obviously
  1050. gonna change operations here as we keep building out our AI and our
  1051. autonomy, is that this is only gonna get easier, right?
  1052. The more that the drone can do on its own, the easier it's gonna be for your
  1053. operators. But I think this is an excellent use case for getting
  1054. multiple drones up
  1055. but on one individual call for service.
  1056. But this is obviously, like, a dynamic one where, you know,
  1057. it's a vehicle pursuit.
  1058. Um, we're actually gonna jump into, uh, moving kind of, again, from
  1059. concept into a real incident, so a recovered stolen vehicle.
  1060. Um, I think this is important because it lets
  1061. us see multi-drone not just as, like,
  1062. this planning diagram but more as this operational
  1063. decision-making process. Um, and this particular example is
  1064. helpful because it shows kind of the same operational principles
  1065. even though, in this case, it did involve more than one available
  1066. pilot. Um, can you talk about briefly...
  1067. Uh, we're gonna play this, and I'm gonna have you walk through it
  1068. and kind of
  1069. narrate it. But can you just set up real quickly how
  1070. this started and how the
  1071. coverage evolved?
  1072. Yeah. So, um, as, you know, LVMPD, we try to be the most technologically
  1073. advanced agency in the country, so we have a lot of different things out
  1074. there.
  1075. Um, one of the things is license plate readers.
  1076. So this stolen car passed through one of our license plate readers.
  1077. Our fusion center, our real-time crime center, called it out,
  1078. but also our drone
  1079. pilots, we get notifications for, uh, stolen vehicle hits.
  1080. So our pilots immediately launch, and they get on top of it and start
  1081. giving, uh, radio traffic on when they locate the vehicle
  1082. and then its direction of
  1083. travel.
  1084. Great. We'll go ahead and play it, and I'll just kind of have you narrate
  1085. what's
  1086. happening here, um, as it plays through.
  1087. Yep. So one of our pilots is assigned to it.
  1088. They're gonna go and do their best guess on where the vehicle is.
  1089. So they locate it. We're given updates on how many times it's
  1090. occupied, which
  1091. direction they're going. You could see that we already cut it to
  1092. where patrol was
  1093. already, uh, on top of them.
  1094. So a lot of the times, they'll either give up, run,
  1095. or they're gonna
  1096. punch it and go. So then it's game on.
  1097. So for our officers, um, I don't believe they
  1098. pursued this vehicle because it was too dangerous of a pursuit,
  1099. so we used drones. So that first pilot ended up launching a
  1100. second drone,
  1101. but there was another pilot available, so they took over for them.
  1102. So we had two pilots flying two drones.
  1103. Um, they locate one of the subjects bailing
  1104. out of the car in our downtown
  1105. area.
  1106. So they're just giving radio traffic, they're setting up containment, they're
  1107. giving officers real time updates.
  1108. You could see the two drones were next to each other at one point.
  1109. So now we have one guy running and one car that's driving through the
  1110. parking lot.
  1111. So having those two drones up was helpful, 'cause one's sticking with the passenger
  1112. and then one's sticking with the driver.
  1113. They eventually, uh, link up, and they think they're scot-free.
  1114. They think they're just, you know, pedestrians walking down the street.
  1115. Little do they know that we're setting up an entire team of
  1116. officers to go out and
  1117. get them.
  1118. And then we have our plain-clothes guys come up and, and snatch them up.
  1119. And, uh, keeping the city safe, and one more stolen car recovered,
  1120. back to the
  1121. owner thanks to a multi-drone.
  1122. It... And I lo- I always love a view of the drone on
  1123. drone.
  1124. I always think that looks cool.
  1125. Yeah. [laughs]
  1126. [laughs] Um-
  1127. It's a good shot. Definitely a good shot
  1128. ... yeah, absolutely. So this may not be obvious to every-
  1129. anyone who doesn't know
  1130. the LVMPD jurisdiction, uh, but these drones came from two different
  1131. area
  1132. commands. One was from Bolden, uh, and one was from
  1133. downtown. And so I took those flight paths
  1134. and we overlaid it onto a map,
  1135. so you can see what that looks like. So you see the two dock locations.
  1136. Um, you can see some overlap in the flight
  1137. paths as well, so obviously some
  1138. deconfliction happening there momentarily.
  1139. Um, but I just thought it was interesting to see, you know,
  1140. when you have drones
  1141. set up in different locations and you have hives of different drones,
  1142. how you can
  1143. send them from different locations. They don't have to be right next to each
  1144. other.
  1145. Um, and this, the pilot obviously is, is in some different area and not in
  1146. either of these locations. So super beneficial for your DFR
  1147. operations. Before we jump into the Q&A, we have about nine
  1148. minutes left to get into some of that, um, I just kind of wanted to call out that
  1149. DFR is obviously no longer experimental.
  1150. Uh, the broader industry context is really important.
  1151. Um, we currently have more than 1,300 public
  1152. safety agencies
  1153. flying Skydio drones. Um, and our latest assessment was 21
  1154. million Americans now live within two miles of a Skydio DFR
  1155. dock, and another DFR drone is taking off, uh, every 30 seconds.
  1156. So what LVMPD is really showing is that multi-drone
  1157. is not just a waiver or, you know, a hardware or software
  1158. capability, it's, it's an operating model.
  1159. Uh, it, it takes staffing, it takes specific procedures, the
  1160. autonomy, understanding your radio discipline,
  1161. deconfliction
  1162. between drones, and kind of a clear understanding of
  1163. when that
  1164. second drone actually solves a mission problem and when you should be
  1165. sending it. Um, before we jump into the Q&A, any advice
  1166. that you have for anyone attending today that already has a DFR
  1167. program and is starting to think about getting into multi-drone operations?
  1168. Just look at your operational picture and see how it can be
  1169. successful. Uh, the way we use multi-drone
  1170. is we shave time
  1171. down to get first on scene and to get eyes up and to keep
  1172. that continual
  1173. eye. If that's your operational picture
  1174. and that's what you wanna do,
  1175. start looking at how you're gonna put those procedures in place
  1176. and get your guys
  1177. trained up. Training is huge. Never stop training.
  1178. So that, that's really the, the best piece of advice, is just keep-
  1179. Yeah
  1180. ... improving and improve.
  1181. Absolutely. And I think, like, the other key here is that there
  1182. are people like you
  1183. and agencies like LVMPD that, um, you know, are figuring this out and
  1184. are doing
  1185. this operationally, and they more than welcome you to visit
  1186. their operations and
  1187. check out what they're doing and work together.
  1188. You know, this is a tight-knit community where
  1189. networking is so important.
  1190. Um, and learning from one another is really important as well.
  1191. So, um, you know, Vegas is there. We have other agencies who are doing
  1192. multi-drone. Uh, please just let me know
  1193. if you ever wanna be
  1194. connected with anyone as well. Um, we do have a few minutes,
  1195. if you don't mind.
  1196. We'll jump into some of the questions here.
  1197. Of course.
  1198. Um, I'll handle this first one. Uh, "What did the FAA require for the BVLOS
  1199. waiver?" We have tons of resources on our website.
  1200. My team can drop you some links there in the chat that will help you, um,
  1201. understand how to apply for these waivers.
  1202. If you need any assistance, we have a phenomenal regulatory team
  1203. that can help you
  1204. out as well. So, um, more to come there, but we can absolutely get, get you what
  1205. you need there.
  1206. Um, okay. So, "Have you used your mobile drones within
  1207. the DFR
  1208. operations? Like, have you launched mobile
  1209. and then have your HQ
  1210. pilots operate? If so, how is your experience functioning with the
  1211. transition?"
  1212. So it's a seamless transition. So right now we don't
  1213. put cars in the streets anymore. We're solely remote operations.
  1214. The only time I go mobile is for when there's gonna be
  1215. a longer dynamic call where I can just take over that and keep the
  1216. docks free, or if it's out of our coverage zone.
  1217. Um, for what you're talking about, I actually did have a call where...
  1218. You might have seen it on the, the news if you're tracking Las Vegas.
  1219. Um,
  1220. it was at Atomic Golf, somebody shot somebody inside.
  1221. It was a security guard. And I had two
  1222. remote drones on top of it. I actually landed...
  1223. Uh, well, I didn't land, I floated the drone probably 60 feet off
  1224. the ground into
  1225. the driving range to get a view on the second floor. And I went mobily.
  1226. So we used remote drones with the mobile drone and our helicopter,
  1227. uh, all of us working together to get a better
  1228. picture and a clearer picture
  1229. because, you know, it's weird how those, uh, those Atomic Golfs and
  1230. Topgolf places are, are open and there's many doors and rooms
  1231. and it's hard
  1232. for officers to get through. So just giving that site picture with
  1233. remote and
  1234. mobile, it was easy, and it's just deconfliction.
  1235. It's just working with each other long enough to know, "Hey, you know, I'm gonna
  1236. separate myself, you know, 30 feet from you.
  1237. I'll be 30 feet here," and we all know the spots.
  1238. So, and having Skydio, you know, all Skydio drones talk to each other.
  1239. So if you get close to a Skydio drone, it's gonna tell you, "Hey,
  1240. you're too close
  1241. to this one." So all the... You trust in your technology, and then
  1242. deconfliction and communication is key. That's how we're successful.
  1243. Yeah, that's perfect. Um, "Do you have fire and/or EMS integrated
  1244. into your DFR?"
  1245. So, uh, we do have, uh, county
  1246. fire has tethered drones that they use.
  1247. But for the most part, we're doing, um, the drone
  1248. calls for fires right now. So if there's a fire,
  1249. we'll launch one of our drones, and we'll throw on one of the thermal
  1250. pallets.
  1251. And we actually have a distribution list, we didn't really touch on it too much,
  1252. um, to send a link to our live feed to all of
  1253. the firefighter
  1254. chain of command So that's kind of what we do, and they look at the different
  1255. thermal palettes, and they know what they're looking at
  1256. because they're
  1257. firefighters, um, about structural integrity and whatnot
  1258. and all the different
  1259. colors. Um, I just fly the drone and let them see it.
  1260. So they handle business.
  1261. So yes, the fire department has tethered drones
  1262. that do get in
  1263. the way sometimes, and we'll tell them, "Hey,
  1264. we don't need your help because we're
  1265. kind of a bigger operation." And then we'll just launch our drones
  1266. and help them
  1267. out.
  1268. Yeah, I think, like, in general for the agencies who the PD is
  1269. flying for fire, like, that's the general consensus.
  1270. Like, "I know how to get you the images, but, like, I don't know what I'm looking
  1271. at in thermal, so that's on you." But the easy link sharing through, uh,
  1272. Ready Link
  1273. is, is kind of what everyone's doing so
  1274. that they can get a quick view on it, um,
  1275. if the PD does not... or the... I'm sorry, if the FD does not have pilots of their
  1276. own. Um, are all of the LVMPD docks
  1277. on government property, or are there...
  1278. is there a mix with any kind of private partners?
  1279. They are all on our area commands, plus we have them on two
  1280. fire stations,
  1281. so-
  1282. Well, yeah, fire is huge. A lot of people put them on their fire
  1283. stations.
  1284. Yep, it's just secured areas. Um, so no.
  1285. There could be talks about, you know, maybe our, uh, resort
  1286. casinos might want to get some docks on some of their lower buildings, but we
  1287. haven't done it yet. There's probably talks about it,
  1288. but nothing yet.
  1289. Yeah, there are definitely agencies who have
  1290. some private partnerships.
  1291. I know Kwik Trip has installed hives on some of their buildings in
  1292. some cities. Um, we have malls who have paid for
  1293. docks and put them on top of the mall because they have a lot of theft or retail
  1294. crime. Um, so there's definitely a lot of agencies
  1295. out there that are doing the
  1296. private side as well. I'm happy to help you along the way
  1297. if that's something
  1298. you're looking to do.
  1299. Um,
  1300. couple minutes left. Uh, what is your maintenance schedule like since
  1301. your drones
  1302. are being so heavily used?
  1303. That is a great question. Um, we do maintenance,
  1304. uh, minimum once a week. We'll go and physically touch every
  1305. dock and every drone. Um, the good thing about Skydio
  1306. is everything's
  1307. connected. So I can see my system health.
  1308. It tells me when there's errors on the drones or if props are being worn down or
  1309. batteries need to be swapped. So trust in your technology again.
  1310. But yeah, we physically go and touch the drones, um,
  1311. at least once a week.
  1312. And then if we do so many flight hours, we'll go and do certain
  1313. level of maintenance on them. But no, it's a good question.
  1314. You definitely need to maintenance your drones, especially on the wear and tear
  1315. with props and then the battery cycles.
  1316. Yeah, that's helpful. Um, so this, uh, we have a trooper out of Florida Highway
  1317. saying that their agency requires a report for each DFR deployment.
  1318. Do you have the same requirement? And if so, how do you manage the officer's
  1319. downtime while completing the report?
  1320. Is it primarily for evidentiary purposes?
  1321. So for every single flight we do, we have to do a post-flight report.
  1322. We also have to do a flight management log, which we use a different
  1323. system for. And then for evidence, um, we
  1324. are, uh, an Axon agency, so we use evidence.com, which we
  1325. have to manually download our flights.
  1326. So there is a little bit of, of downtime.
  1327. And sometimes when you have those days where it's just nonstop back-to-back
  1328. flights, you know, that might be a tomorrow Joey problem,
  1329. or I
  1330. might be staying late and, and getting all my stuff caught up on
  1331. admin.
  1332. Um-
  1333. Okay
  1334. ... but yeah, every flight is logged and then post-flight report on what we
  1335. did.
  1336. You know, that's why you saw the stats earlier.
  1337. We were first on scene if we cleared without patrol,
  1338. what type of call we went on,
  1339. what we were successful on. And then on top of all that,
  1340. we do an internal
  1341. success stories because our public information office likes to post our
  1342. videos on Facebook. So we do logs for that too.
  1343. So as Metro, we're, we're heavy on reporting.
  1344. So everything is logged, everything is tracked, every number is there.
  1345. Um, we like to have it all.
  1346. Yeah, heavy on reporting, but also, like, super heavy on transparency.
  1347. And so it's worth it to make sure, you know, if there's any questions that
  1348. everybody kind of knows what happened and why the drone was out and, you know,
  1349. for
  1350. all the, all the reasons that everybody wants to track.
  1351. So-
  1352. Yeah
  1353. ... um, yeah, that's great. We are at time.
  1354. For those of you who had questions that I did not get to, I apologize.
  1355. Um, our team will absolutely follow up with
  1356. you via email to make sure you get the
  1357. answers to anything that you had questions for.
  1358. Um, Joseph, I appreciate you so much today for doing
  1359. this webinar with
  1360. us. I think it's super helpful for everyone to
  1361. understand how an
  1362. agency like LVMPD, who is very busy, is actually managing
  1363. multi-drone operations and what that means for you in your day-to-day
  1364. DFR program. So forever grateful.
  1365. Thank you so much for hanging out with us.
  1366. If you need some more contact information, you can go ahead and scan that QR code.
  1367. Um, as I said, the team will be, uh, following up with you
  1368. soon. Joseph, any last words for the group here?
  1369. No, thank you for having me. And if, uh, anybody wants to reach out to me, just get
  1370. in contact with, uh, Noreen. She'll send you my info, and we can talk,
  1371. and I can
  1372. help you with whatever you need.
  1373. Amazing. Love it. Thank you so much, everyone. Take care and stay safe.
  1374. Have a good one. Bye.

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